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January 2024 by rojeet shakya
Awesome placePeople there are so nice and helpfulLove this place definitely my favorite to ship boxesAnd they take FedEx, UPS, DHL and USPSAll in on
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October 2023 by Laura Shean
Julie at Premier Packaging has been fantastic to work with. She has been so helpful and attentive to detail. I would highly recommend using them for any services you need. They are a great team and you don't find customer service like they offer anywhere anymore.
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October 2022 by carmina González
Very friendly and great help thank you!
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July 2022 by Derik Everett
Helpful staff. Didn't have the exact box I was looking for but they had plenty of good options
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June 2022 by Billy summers
Excellent service.Nice people.
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February 2022 by Karmenahh González
Very friendly and great help thank you!
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May 2021 by Jenna Steigleder
I walked here from my house and the manager was so nice! She helped me pick the prettiest and least expensive envelope to send a birthday present off. She also took the time to explore shipping options to get it there in time for my cousins birthday. I will be taking my shipping needs here from now on! #supportlocalbusiness
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April 2021 by K M
No mask required
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February 2021 by Tommy D.
Premier Packaging and Shipping, EXCELLENT SERVICE AND STAFF I have used Premier Packaging and Shipping since May of 2012 when I relocated to the Medford metro area. Without qualification they are the finest professional, mail, packaging and shipping business I have ever used. My profession, kept me moving from one domestic location to another then to an international location, so on and so on, etc, etc. A mail service was a necessity of my vocation. As I reflect, this is the longest I have lived in any one location in my few short 76 years. All that relocating necessitated using mail services to keep up with routine and business mail, one that could facilitate re-mailing or shipping as the situation dictated. (A change of address every year or so or even less is considered by some as an indicator of nefarious activity or being in the witness protection program) I suppose, now that my life is settling down somewhat I could get a mail box, or get a post office box, but neither would provide the peace of mind or convenience of having a single secure location, professionally staffed to facilitate the handling of everything from a franked one ounce letter to a package the size of a baby elephant weighing in excess of 200 lbs. A single location familiar with not only domestic mail and shipping but as well the vagaries of international shipping. Which by the way do very dramatically from country to country and often times may be impacted by which dictator is in charge when your shipment arrives. Master's degrees are offered in the logistics of fees and formalities surrounding and impacting foreign shipments. On occasion, when retrieving my mail I am toughly amazed by the general public's lack of understanding, and appreciation regarding the intricacies of international shipping, let alone domestic practices and procedures. Bottom line, coming up on nine years of excellent service, by professional, proficient, personable staff Premier Packaging and Shipping is my 150% recommendation.
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July 2020 by David V
Very helpful employees and fair prices on what needed. Asked for something additonal they didn't offer and they were more than helpful pointing me to someone that could help me.
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December 2019 by Orlando E.
I had called up and Julie the new girl couldn't even answer the basic question of how much the cost of a mailbox rental costs. She put me on hold for around 10 minutes before I hung up. I tried calling back numerous times, but it was going to the answering machine. She finally answered and barely had the answers of the cost. I blame a lack of store training from either the managers or the staff in general. Sad place I wouldn't recommend this place unless you want no help at all. The owner should look into better training materials like maybe a sheet with prices for the employees.
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April 2019 by Robert S.
NEVER, EVER send an international shipment with these people. They screwed up a shipment to Norway so bad that it took several days to fix things and get the package delivered. The woman on duty didn't have a clue what she was doing and after more than half an hour of her making phone calls (to her boss?), she said everything was ok, but that she wanted to check about the address first and would call us about it later. She never did. She just went ahead put the addresses in wrong and never bothered to call us - which makes us think she didn't do anything after we left. Needless to say, we will never use them again and you shouldn't either. The number of one star reviews about them should give you a clue.
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March 2019 by Dm H
Nice friendly people.
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March 2019 by Amber Kondrato
Friendly staff
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December 2018 by Gary Newman
Always get it done for me
