Old Navy offers a variety of clothing, but some customers find the deals unclear and the selection more plain and gender-neutral than before. The store is helpful with friendly staff who assist in finding items like Hoodia and camo shorts. However, it can be challenging to find petite sizes and quality cotton T-shirts, which seem to be rare. Overall, while some shoppers are happy with specific items, others feel the clothing options are limited and not always suited to their preferences.