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October 2024 by J M
One star because of location and the homeless omg! I'm afraid to shop there at night because the parking lot is so damn dark and during the daytime literally from early a.m., the homeless are everywhere and aggressive. There are needles in the parking lot, garbage everywhere. Will not be returning to this location.
And whats with the lazy employees? Carts are everywhere all the time, all over the parking lot.. You know that's YOUR JOB RIGHT?
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September 2024 by Lisa A
Organic produce without apeel- yes please! Great prices on staples like nuts and nutritional yeast, too
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September 2024 by Daniel Carlson
There convenient
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August 2024 by Sonny Lopez
A nice choice of healthy foods to choose from. They don't seem to carry hemp seed oil in the Natural Grocers anymore, so I must find that product somewhere else now. Other than that, they are on point.
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July 2024 by Nicole Plank
Lots of organic gmo free groceries and supplements. The produce is the best and fresh! The staff is always available to help assist with any questions. A little pricey on some things but it's quality products. I frequent here to supplement my grocery list. Staff is always kind.
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June 2024 by Carol Baggs
Another Great place to shop for Natural Food Products in the Medford area! The employees are very friendly and knowledgeable.
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May 2024 by Bonnie Symmonds-Nelson
This store has an amazing selection of healthy products and groceries. It's pricey but the overall quality is great.
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April 2024 by Ming Dynasty
Great friendly helpful customer and shopping experience! ??
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April 2024 by Angelita Quain
A little disappointed that their Waleda products are limited.
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April 2024 by Brian Peverini
Great products for people with dietary restrictions. Also, good pricing on their self labeled products
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March 2024 by Tim Murray
Nice clean store, but the prices are much higher
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March 2024 by mercury
I used to shop at the Natural Grocers in Bend, OR all the time for years so when I was in Medford I was excited that there was one there. I walked in and the energy felt weird. It's a huge store but it's sparsely filled with groceries. They could fit in at least twice as many shelves. The aisles are short and very wide and it's poorly lit. The prices are quite a bit more than I'm used to paying and even nearby small town Ashland has places like Shop N Kart that carry many of the same items for significantly less with better vegan food selection. The cashier I got was weird too and not friendly in the least. The whole place has some weird energy to it and I don't want to eat food that's been soaking up that vibe. It's disappointing because I usually like Natural Grocers.
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March 2024 by Cynthia Mantzouranis
Love the clean, well organized store. My go to for all my supplements. The people who work in that department are knowledgeable and helpful.
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March 2024 by Holly Mrkvicka-Moore
Employees (or managers?) need to learn better customer service if this store wants to stay relevant. The truth is, I can buy just about any vitamin online, but I try and support local when possible. Tonight, I didn’t realize the store closed at 8:36 PM, though saw posted online afterward. I walked in right at 8:30 PM, and a woman at the door said, “We close in five minutes!” I said something to the effect of, “OK, great; I know exactly what I need so I’ll be quick.” All I needed were three expensive supplements, and I already knew where they were at.As I was standing in one of the aisles, another women who seemed managerial in nature said, “UH, we’re closed!” in the most “Duh, are you stupid” type of tone. I responded, “I was told I had five minutes!” She looked at me like I was a child (I’m a youthful 38), and I immediately felt like crying. I have an ongoing health issue, for which one of the supplements was for, that had caused me chronic discomfort.However, I was so embarrassed that I just put the items in my basket back on the shelf and walked out. It was around 8:33 PM when I left, before their posted closing time. They lost a sale of over $100 to Food4Less and Amazon, where I immediately purchased from after leaving.I didn’t give them one or two stars because I have received helpful service here in the past. It’s just frustrating because I perform at a high level of customer service in my job, and have helped my company because of it. It stinks when I pour out empathy and compassion all day long, only to receive disappointing treatment elsewhere.
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March 2024 by Jes Marsh
They have so many uncommon flours and other foods that are hard to find elsewhere if you are trying to follow an anti-inflammatory diet.