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September 2023 by Noonie Jane
You would think with it being across the street from the hospital that the employees would be more sympathetic to people that have just used their store to purchase something, and wait for a ride. My boyfriend and I just were at the hospital and had to take an ambulance to the hospital so when we were discharged we went across the street to get something to eat since we were in the hospital for over 6 hours and were hungry. And then had to wait for our ride home, and the employees that were working were very very rude. Firstly, the lady walked out and said we couldn't be there much longer. I advised her that we were just waiting for a ride. We were not causing any harm to anyone, we were not bothering anyone and I had just purchased something which made me a customer so it wasn't like we were loitering and causing issues for other customers. We were minding our own business and just quietly waiting for a ride. After she finished her smoke she went inside and then opened the door not more then 5 min and told us we had only 20 min till we need to leave. Now, my ride was there before that, but to be so rude, after I told her nicely that we were just waiting for a ride. My boyfriend has kidney stones and he is in a lot of pain so couldn't walk back to the hospital and wanted to just wait right there. And we weren't even there for even an hour. I don't normally write bad reviews unless I feel that there is a need for it. And if I feel there is employees at a business that need to be looked into or retrained on customer service. I have worked customer service for many years, and I have never intentionally been so inhumane and treated people like this. And the guy working with her just bumped music super loud on his Bluetooth speaker and hung out side which to me is more of a disturbance then we were causing just sitting quietly waiting for our ride.
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September 2023 by Shania Janeway
You would think with it being across the street from the hospital that the employees would be more sympathetic to people that have just used their store to purchase something, and wait for a ride. My boyfriend and I just were at the hospital and had to take an ambulance to the hospital so when we were discharged we went across the street to get something to eat since we were in the hospital for over 6 hours and were hungry. And then had to wait for our ride home, and the employees that were working were very very rude. Firstly, the lady walked out and said we couldn't be there much longer. I advised her that we were just waiting for a ride. We were not causing any harm to anyone, we were not bothering anyone and I had just purchased something which made me a customer so it wasn't like we were loitering and causing issues for other customers. We were minding our own business and just quietly waiting for a ride. After she finished her smoke she went inside and then opened the door not more then 5 min and told us we had only 20 min till we need to leave. Now, my ride was there before that, but to be so rude, after I told her nicely that we were just waiting for a ride. My boyfriend has kidney stones and he is in a lot of pain so couldn't walk back to the hospital and wanted to just wait right there. And we weren't even there for even an hour. I don't normally write bad reviews unless I feel that there is a need for it. And if I feel there is employees at a business that need to be looked into or retrained on customer service. I have worked customer service for many years, and I have never intentionally been so inhumane and treated people like this. And the guy working with her just bumped music super loud on his Bluetooth speaker and hung out side which to me is more of a disturbance then we were causing just sitting quietly waiting for our ride.
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August 2023 by Ryan Roman
I asked the girl if they were doing a sale on the Monster Energy drinks, and she said no, they weren't. After I had showed her the sign. They had not known that and I was wondering if I could still get the deal. And she was very rude to me and cursed at me.
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July 2023 by Maria Hall
Rachel is my absolute favorite employee at all of the convenient markets in all of southern Oregon. She always makes me laugh, I had foot surgery and she has helped when I couldn’t grab stuff on my own. She has gone above and beyond whenever I need help. I drive from Ashland just to see her because every other store doesn’t offer the customer service she does. She’s always happy and smiling and some days it’s the only thing I look forward to. Rachel is the best.
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October 2022 by Michelle Motteberg
i just want to start off by saying the coffee here, BUSSIN! Best $2 coffee hands down!!! Dont even get me started on their sandwiches!!! SO GOOD and fresh! Best market on the block :D quick, delicious and friendly!!
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May 2022 by Dwight Merwin
Very pleasant friendly service
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November 2021 by Mich M
i just want to start off by saying the coffee here, BUSSIN! Best $2 coffee hands down!!! Dont even get me started on their sandwiches!!! SO GOOD and fresh! Best market on the block :D quick, delicious and friendly!!
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August 2021 by Duane Pridy
My Wife and I come in almost every day and the store manager Jerry and all the employees are beyond friendly and kind. They go out of their way to be helpful and they always say hello when you enter the store. I strongly urge all other Minute Markets locally to operate at this stores level, cause the service given here is outstanding.
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November 2020 by Char-kun
A minute market. This one is especially trumpy with jesus posters everywhere. I even saw a employee wearing a trump mask. The last time I was there the employee was looking at her phone the whole time and seemingly was annoyed she had to help me.
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October 2020 by Broccoli Boi
Good place, I’ve gone here ever since I was a little kid, the majority of staff have always been very nice and helpful, otherwise a relatively normal market!!
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January 2018 by Amber AKA Random
RUDE RUDE RUDE!!!! The older woman working here was incredibly rude to paying customers, passed judgements, and verbalized those judgements loudly to her co-worker in front of the customer. All of the other employees have been friendly and helpful.
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January 2018 by ryan wolfe
I'm a paraplegic in the hospital who just got in surgery so I couldn't go my self I had 2 send someone to pick up my order. I called and spoke to Ben and he went out of his way to take my order make sure he had everything I wanted and have it ready for my person that was shopping for me talk about professionalism at its finest.
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September 2017 by Lesajo Bowen
Always clean, Fully Stocked, Awesome friendly and helpful staff. They have thee best chicken !! Hands down
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September 2016 by Robert McIntoshq
Very good store
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October 2013 by amy Burke
Always close and convenient
