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November 2023 by cleverlittlecupcakes
Best. Experience. Ever. Ryan was phenomenal. I walked in the door thinking I knew exactly what I wanted. I had one mattress in mind & went right for it. It took all of a millisecond for me to realize it would not work for me at all (it also solidified why you should always purchase a mattress in person) After speaking with Ryan he really understood what I was looking for & helped me understand what I needed. He showed me several options & explained how they are made & the sleep styles that are best for. I ended up cozying up on one bed after the next until I narrowed my options down to only two. He was so patient with me & put together a quote for each one then gave me the time I needed to sit a research each mattress intensively before then comparing the manufacturers & bed models side by side online. 2 hours later after my deep dive on the internet I called him with a slew of questions based on the pros & cons of each mattress (a mattress is an investment & I wanted to be sure about my decision). He took the time, answered every silly one & stayed on the line with me until I could confirm I received my invoice via text. Stoked for my new mattress delivery next Friday! Thanks Ryan!!
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November 2023 by Nicholas Golden
Miriam was incredibly helpful. She provided useful suggestions and recommendations that allowed me to find something esthetically pleasing, comfortable and affordable while maintaining a professional demeanor.10/10, awesome person and saleswoman!
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November 2023 by Randall Adams
Chris in Medford at the firm was exceptional in every way possible.Got what I was looking for.Financed with a 90 day no interest fee when paid in full.On a budget like everyone else,I recommend mattress firm.
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November 2023 by Jeff Smith
Chris was very helpful and knowledgeable about the different mattresses I was looking at. I was looking for a mattress for our travel trailer and didn’t want to spend too much and he helped us find a good quality mattress at a fair price. I had a great experience and feel happy with my purchase.
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October 2023 by Melissa Cleveland
Just went in to look at a new bed. We had Ryan as our sales representative. He was so helpful and had patience with us and all the questions. We couldn't be more pleased with the Ryan and the business.
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September 2023 by michael jones
Absolutely awesome experience, we tried several beds and (forgive me I cannot remember the gentlemen's name, but he was very patient with my wife and I, thanks to him we achieved the perfect fit for us both. Great job thank you for having two very accomplished staff members. Keep up the amazing work.
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September 2023 by Nova Reed
Ryan was very helpful and courteous. Unfortunately, due to Labor Day sakes - our choice of bed was delivery delayed- however, he arranged to get it in CA run somehow. Very appreciated.
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August 2023 by Pamela Perry
I was in a hurry and very stressed when I went in. The staff was friendly and compassionate. They helped me find a mattress that suited my needs very quickly. I'm very grateful and satisfied with the purchase.
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August 2023 by Jimmy Strom
I found Miriam, my salesperson to be pleasant knowledgeable and very helpful.The shopping experience was above average with NO PRESSURE.I would recommend this business highly.Thank you for making my selection and purchase simple and stress free.
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June 2023 by Brandon Lowther
Mattress Firm has been the best place and customer service that I experienced. I love the employees and hope to have a slumber party ? with the new Serta Perfect Sleeper mattress. The staff is very knowledgeable and they don't give up on their loyalty. They are way better than Mattress Land for sure. I highly recommend Mattress Firm and to promulgate to the town to stop by!???? No one compares to you guys! Thanks Mattress Firm.❤️?
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June 2023 by Matt L
Went in today to get a mattress. Miriam helped me out and did an excellent job. She ended up finding me a great discount on a bed, threw in a free base and still gave me a 60 day love your mattress trial even though it was supposed to be an as is purchase. I didn't feel pressured which was nice. Definitely recommend
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June 2023 by Michael Sparks
Chris was very helpful in selecting our mattress. We established the level of comfort we were looking for and he lead us to mattresses that reached our level of firmness. Checkout process was quick and easy. Thanks for the help Chris, we appreciate it.Michael and Maria
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May 2023 by Matthew Bowers
Very friendly and helpful service. They will take you through and do a comfort test to see if you like form or soft mattress then help you find one in your price range. It looks like there are always good sales we got a great deal and bought two mattresses one for us and one for my son.
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May 2023 by Jim Gillespie
Ryan is awesome. Friendly, straight shooter, and helpful. We came in late and he jumped right in and got us what we needed.
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April 2023 by Alex Avila
Very satisfied with the customer service I received here the gentlemen who work here are so kind and helpful. They aren't pushy but will help test what you really want in a bed then help you find something great and in a price range you're comfortable with! Would definitely recommend coming here if you're curious and in need of a new mattress
