Macy's is an iconic department store offering a first class selection of top fashion brands, housewares, gifts, and furniture. The location at Rogue Valley Mall provides this wide variety. Multiple reviews highlight staff members who provide excellent, friendly, and helpful customer service, going above and beyond. Shoppers describe experiences where employees are super nice, listen carefully to needs, and help find exactly what customers are looking for, even helping them step out of their comfort zone. This outstanding service makes the shopping experience worthwhile, enjoyable, and incredible, leading customers to specifically return to a location. The store also offers incredible discounts on items, including sought-after clothing. Customers report leaving with new favorite products they absolutely adore. The overall experience is frequently described as the best ever had at any store, ensuring they will definitely be back.