-
September 2023 by S Spencer
Got my transmission serviced for $180 where another place quoted my over $400. Friendly reliable service.Service: Transmission
-
May 2023 by Jesse Zeigler
I have used Lad in the past and was pleased. However, I recently took my hybrid in for a water pump issue. Picked up my car only to find there were warning lights for the Hybrid system (which were not there when I dropped it off). I asked the gentleman that helped what it meant. His response was that I just needed to drive it so the battery would recharge? I knew this was incorrect, and by his body language, I could tell he did too. I left there were with a new water pump, but new issues. I was disappointed that they called me to pick up my car, knowing there was now a new issue to deal with, and would just let me drive off without even addressing it with me. I called later that afternoon to let them know the warning lights had not shut off. They informed me they do not deal with hybrid systems. I wish I had known that before taking my car there. Bottom line, Im sure they do fine work with basic things. I wouldnt take my car there for anything that wasnt a simple fix. And definitely dont take your hybrid there.Update…. Just picked up the Prius from Lithia. It had a blown fuse and a fried A/C compressor, which was causing the warning. They speculate that the damage was done during the process of replacing the water pump.I’m still shocked that they would send me away with a damaged car…. And warning lights on the dash. I would absolutely not use their service again.Service: Engine repair
-
February 2023 by Ron Zimmerman
Inexpensive, great service, pleasant people.
-
February 2023 by GandJ S
Not only was Lad a few hundred dollars less than numerous highly recommended shops, he got my car in and out the same day, when everyone else was weeks out! Thanks so much Lad Autumotive, I will return!
-
July 2022 by Angela LaFazio
Got me on right away!Professional.Got it done quick.Definitely recommend them!
-
May 2022 by preachers bbq
Over the years have had multiple vehicles worked on and all of the work was excellent and prices fair.
-
May 2022 by Amy Jeffery
Honest, quick and affordable. Only place I trust to do the job.Service: Engine repair
-
January 2022 by Kelly Harbison
They made my truck worse I can't drive it it's really messing up my engine they charged me for a tune up it didn't need 500 then 70 to look at .y door they're a scamService: Engine repair
-
August 2021 by Delab Alice
Cant even put pads and rotors on correctly. Pads rubbing on rotors, almost caught my car on fire after driving 50 miles.Ruined my brand new front rotors In less than a week.Also condescending, rude and confrontational.Service: Brakes
-
July 2021 by Todd Moyer
Up front pricing. High quality workmanship. Would highly recommend them.
-
February 2021 by Kris Oreb
Didn't dislike they didn't want to do the work I needed done
-
December 2020 by Lizzi Bee
Great service, honest, super friendly and priced to be affordable! I had a head gasket job done in Summer... thank you for saving my car! Today I took my car in to replace the CV joints... and they got the job done very quickly.This is my go to auto repair shop, hands down.
-
December 2020 by Lorrie Thomas
Fast friendly and very reasonable. We will continue to use this shop.
-
November 2020 by Bella Flores
I’ve gone with twice and they Have been super friendly and give AMAZING service and they are very professional and they give quality work. I definitely recommend them.
-
August 2020 by Rob Hedges
I have been a remote customer of theirs for more than 2 decades and they have maintenanced my 1995 Tacoma, 2004 RAV4, 2007 Tundra and most recently my 2013 Highlander without issue. Inexpensive, friendly and very knowledgeable about servicing out-of-warranty Toyota machines of various makes and models. Mike and the others are expert mechanics but be aware they don't really have a lobby if that is important to you. With an reservation made in advance they do have a key drop and you can leave your car in their parking area overnight and it will be serviced in the morning. If you seek a quality local mechanic shop, they are among the best Southern Oregon has available. Strongly recommended.
