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August 2023 by Nancy Meyer
Very friendly personnel… quick response to all questions!
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July 2023 by Plastic F.
The Kenyans is probably the worst bank of them all everyone was so annoying, people shouting in my ear and homeless people sitting at the front door asking you for money before you enter
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July 2023 by Thirty-One Gifts
I just had an awesome experience in the bank with my son. My son got a check issued to him and he is a minor. I do not live in town and had to drive over. They were helpful when I called to ask about cashing and even remembered who I was when I came in today. They also gave my son a super cute piggy bank to start saving money. Thank you ladies for all your help today. You are awesome.
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June 2023 by nick murphy
Great service and not very busy most of the time
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March 2022 by Norberg Family Agency Team
Crystal Alvarez is AMAZING!!! She is so knowledgeable and goes out of her way to help and explain products. Thank you Crystal for going out of your way to help me figure out which products would work best for me!! You are the best!! -Meg
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October 2019 by Lisa McCracken
Your mortgage department is the WORST I have ever had the displeasure in dealing with!!!!! Closing on the 15th turned into a 10 day delay and now today it is looking like the sellers are fed up and are about to back out today due to KEY BANK INCOMPETENCE!! This is a piss poor experience for first time home buyers!
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September 2018 by Penny F.
I've had the pleasure to work with Crystal Alvarez for more than a year now. Her customer service is stellar and the products that Key Bank offers are the best in the marketplace. Two items that stand out is their Home Equity Line of Credit (HELOC) options as well as their no-fee Health Savings Accounts (HSA).
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May 2018 by MedfordConstruction1
I had been with Key for sixteen years and had in the past refereed Key bank to my many customers to obtain a equity loan or a personal loan for their construction projects. This all changed when I needed to update my personal equity loan at the Barnett branch in Medford Oregon. Not only did the person (Crystal Alvarez) drop the ball so many times in doing the loan, but the bank manager (Matthew Robinson) also helped in making this simple loan application a complete nightmare. Seems like this team is working for another bank in destroying the Key Bank environment. I have closed all accounts and will NOT be back.
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April 2018 by Angel Kinzig
Friendly staff with competitive savings rates.