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August 2023 by Anna Harmon
They misdiagnosed our car, charged $1400 for an unnecessary repair, said that repair was the only thing urgent, then took no responsibility whatsoever when the car broke down 2 weeks later. They can’t tell the difference between a slipping clutch and a destroyed transmission. Worst shop I’ve ever wasted time or money on. Completely incompetent. Completely irresponsible. These are the exact people who give mechanics a bad reputation. They will lie to make easy money and take advantage of whoever they can. I can’t stress enough how badly they screwed us over.
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July 2023 by Doris Angell Brown
They've taken care of my cars for 25years. The only place I go.
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July 2023 by Warren M.
John's Auto Care Center is awesome. We take both of our cars there. They are reasonably priced and way lower than the BMW Dealership for our X3. AND they just helped us out over the phone as we were out of state by analyzing and giving us directions for correcting a dangerous problem with our steering...for FREE! Probably saved our lives and def saved our wallets.
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June 2023 by Javi Arias
Friendly and fast service they fix my ford explorer sport trac running so much better
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May 2023 by Tisha Peronto
I am so disappointed in this place. I brought my car in years ago and they did so good with it, so when my son's truck broke down I recommended them. What a mistake! We had it towed there and they replaced the crank sensor (which they also replaced a few years before) and then wanted $800 to take it a part and see what was wrong with it.We could not afford that so we went to have it towed elsewhere and found they had torn off one of the inside door panels. Why? Good question. They were unprofessional, lazy, and slow. It took them a week...for nothing.Oh and btw...when I took it to another mechanic they said the sensor John's replaced did not look new and was not plugged in all the way.Service: Auto engine diagnostic
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April 2023 by Karen L.
Use to go there all the time until the last time my truck wouldn't start. Took it to batteries plus who said the batteries were good but it was probably the alternator - they said take it to John's Auto. John's said the batteries and alternator were good but I needed to leave it. After 6 days and me calling, they said they had to replace the batteries and change the fuel filters. Cost me $992.00. Guess where they bought the batteries they put in it? Batteries Plus. I will never go back.
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January 2023 by Evie Carter
Johns auto always takes super great care of me and my car! They are honest and I trust their opinions and the most friendly guys!
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October 2022 by kelli Childers
Best mechanics in the Rogue Valley. Communicative, knowledge, reliable, fairly priced and always friendly. These guys have worked on all my cars and will continue to do so.
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August 2022 by Dylan Croeni
The John’s Auto Care team delivers top notch professionalism, communication and excellent customer service. I was referred to them by many of my friends and family a few years ago and have been going to them ever since. It’s the place to go to get the job done right with no gray areas. I highly recommend John’s Auto Care to anyone looking for hassle-free quality auto care.
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July 2022 by Steve Martin
Jeff and the team bend over backwards to enable the correct maintenance on my Z4. They are as professional as they are patient with customer like me who need to manage affordable quality care for my "vintage" sports car. I trust them and their expertise.Service: Auto maintenance
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June 2022 by Greg Wright
I had my Silverado service, the guys were straightforward, and did a great job, satisfied very much
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May 2022 by Jordan Dorsey
They were incredibly professional, offered better pricing than anywhere I found in the area, contacted me back promptly when I was looking for a diagnostic on my van, and fixed it up wonderfully! Can't recommend enough, and will absolutely be using these guys again!Services: General repairs & maintenance
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May 2022 by SarcasticS
Always helpful. My entire family has been going to them for about 11 years now. I recently had issues with my SUV and they didn't sugar coat anything. Told me straight forward what was wrong with my car and then even gave me some advice to help me even though they'd be loosing money from it. If you're tired of being ripped of, or even just trying to find a new mechanic Jon's Auto Care is definitely the place for you. Only con is if you're wanting to get in same or next day it's possible, but there's rarely a opening because of how busy they are. But my opinion it's worth the weight of you don't want to work on your vehicle
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May 2022 by Tony Scott
johns saved me about 100 dollars on my new battery replacement on my bmw. will continue to use johns for all my service needs thanks tony.Service: Battery
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March 2022 by Carol Erickson
Like so many others, I have been coming to John's Auto Care for many years. They are friendly, fast, and always willing to go the extra step to make sure all of my concerns and questions are answered. I go to them mostly for oil changes, but if a bigger issue arises they make sure to fix it or send me to someone who can. I trust them. I've never been disappointed.Service: Oil change
