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November 2021 by Regean L.
Don't waste you time or money. This store does NOT want your business! If they did they would update their hours of operation.
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May 2021 by Marian Szewc
JCPenney's has upped their game and it is definitely a fun place to shop. If you haven't been in a while you need to go!
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May 2021 by Chuck Cook
Had the jacket I wanted at a price I wanted to pay. Only 4 stars due to the lack of staff to wait on you.
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April 2021 by Michael Hudson
A lot of good clothes were on sale. I got some good shirts.
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April 2021 by Bear Nshtuff
Terrible company, great front line associates but jcp is the very definition of corperate gluttony and greed, its no wonder they are the lowest on the totem pole. But there employees are trying there hardest to hold it together u can tell they are stretched beyond there abilities to function they all look so tired and stressed, but hey, go ahead and pay out your CEO while not paying front line associates, find and read the Financials on JCP they are an ugly company, but enjoy your grandmother's clothing and coupons while they last.
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April 2021 by Brett Denman
They have a discount area on the ground floor. Epic sales!
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March 2021 by Sarah Linton
Right now they have a huge clearance rack downstairs near the customer service desk (where the hair salon is) and their clearance prices are amazing! I found sweaters and tops from $6 to $10. They've got sweaters tops, pants, shoes, pajamas, Etc!
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March 2021 by Kc Keen
The clothes selection has became much better than I remember.
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March 2021 by Marci Nelson
Went a few months ago on Black Friday and was really a great time shopping found everything I was looking for.
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September 2020 by J. P.
I'm hopeful my local store will remain open during their bankruptcy. I always find something and usually on sale. I prefer to see the item I purchased rather than online shopping. Their staff is always pleasant and helpful too!
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June 2020 by Judy Minnick
Love the stylist who cut my hair, she is wonderful, & gentle, love my cut & my moms she did a fantastic job Thank you very much Sammi
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January 2020 by Athena F.
This was one order of 3 items. 1 was was cancelled, over sold.. 2 was over sold... # 2have no idea...and these were Christmas gifts. I was charged for all. I called...Told that # 3 (a hat) would be discounted to the new price $2 bucks or so less...and and my jammies were a no go. Got another message that my shirt was a no go days later... My account was charged the entire bill. Customer service guy was nice but that doesn't help the fact this company lied about their stock, lied to me on the phone... and now just waiting for them to shlep on the the hat. No wonder this company is going to OOB, Amazon at least tries. It is a sad story... I like to buy where job security is important. Are they trying to fail? btw 1st with JcPenny. And last. Gotta bet bet on item #3 being cancelled. Guess I will see. Still want my refund,
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November 2019 by Sierra M.
This is THE WORST JC Penney I have ever seen. I have been to this one three maybe four times, and it's such a bizarre experience every time. It's like nobody works there, at all. You go to any customer service counter and theres one person behind the counter (always the chatty-Kathy's) so they will have a line of 10+ people holding their hangers of clothes to be purchased, meanwhile other employees are on computers, wandering around, not getting on a register or calling another checker. Not cleaning either. The clothes are A L W A Y S a mess. Need a new pair of jeans? That are on sale? Don't bother looking. Every section looks like a group of toddlers hurricaned through. It's so infuriating. This makes me never want to go to a JC Penney again!!! I'll just stick to Kohls and get rewards and real customer service, thanks.
