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August 2023 by Ali Richards
I highly recommend Guild Mortgage and Chris Richey. Our experience was exceptional.
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August 2022 by Carolyn Perata
Andrea, Paige and their team were fantastic to work with. Kept me informed throughout the loan process. Patiently & professionally helped with the document gathering. All in all an efficient and surprisingly pain free process.
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April 2022 by Garrett Schuster
What an incredible experience. Gina was great to work with. We always felt like she had our best interest and gave us great rates. I highly recommend Guild Mortgage if you're looking for an honest and well reputable lender.
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April 2022 by Jared Bradshaw
Guild made it home purchase experience so much easier than I even expected. This is my first home purchase and they walked me through every step of the way. They were always there I have questions all I have to do is call. I would definitely recommend guilds to everybody even my family.
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February 2022 by Rebecca Erikson Medina
They were so great to work with. We had tried 2 other mortgage places before them and they were by far the one that helped us the most. And they took care to answer any questions we had.
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February 2022 by Bryan Hescock
They do a great job working with you to find the best deal, treat you like family, and do a lot of charity work for the community. Class act organization.
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November 2021 by Jessie Riley
I would like to thank Gina And the entire crew! It has been a long Road But they were persistent and professional And For the icing on the cake They Helped us get our family dream! Thank you Guild morgage! 5 stars!
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June 2021 by Ryan J.
As a REALTOR I work with mortgage lenders everyday. I know how important it is to have someone local, who knows the rules and possibilities while consistently providing stellar communication between all the parties involved in a real estate transaction. Team Case is my go-to for Medford area homes.
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August 2020 by Sosha Porter
Chris Richey and kimiyo fowler were amazing and helped us through this whole process and kept us updated and answered every question that we had on our first home
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July 2020 by Thomas Ewing
Team Case at Guild Mortgage in Medford is amazing! Talk to Heather, she will help you quickly and professionally. They have so many mortgage options available, they will help you choose the best one for you.
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July 2020 by michael ringler Jr
Started app on may 25, 2020 To see what my wife and I would qualify for and what steps we need to take to get in our first home. Almost two months later after several attempts of communication. Still nothing!!! My CFO of my company has been working with me to speed this up. Everytime I have contacted Guild. they said waiting on employer. The info they need comes from my CFO. He even did a conference call with me in the room with guild trying to speed this up. Over and beyond what an employer would do. After trying to resolve issue of massive lack of communication on guild part. I gave up and tried another mortgage company and was told I could get pre approved same day if I wanted to. They spoke with me and helped my wife and I get a game plan to save massive money before running my credit again. In 30 minute meeting I got loads of information and an agent helping me every step of the way. Any point in time I can call him up and chat. This is what I expected from Guild huge disappointment. Almost 2 months waisted. It was not until after I started talking about my frustrations to family, friends and coworkers that I started to hear how bad guild mortgage is to deal with and my coworker who just finished buying a house through them has nothing good to say and almost didnt go through them because of massive bad communication and them dragging their feet. I normally dont complain but this type of service needs to be exsposed. so others can avoid these issues. I will not go through them nor refer any future buyers. Even with the coronavirus going on does not explain lack of support and massive lack of communication. This is unacceptable for any business standards. Do your research and speak with family, friends, coworkers and other home buyer before reaching out to any mortgage company. Hard lessons learned do you research.
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April 2020 by Shelby Magill
So glad we decided to go with guild after multiple friends and family recommended them. Tami made the whole process effortless! She definitely had our best interest at heart and I'm so thankful for her and the amazing team that helped. Our first home buying experience was great. When we go to look for another house we will definitely be going back to Tami!(:
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November 2019 by Ken Pond
Great Lender. Great company culture under Brian's leadership!
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November 2019 by Lauri Ann Waldvogel
We started our home buying journey by completing an online application with their online loan application. Our file initially ended up in the Ashland Office. We waited over a week and never heard from anyone. We decided to call the Medford Office and they explained where that our file ended up in the Ashland office, most likely because it was closer to where we are located. The Medford office was SO kind and professional, in the tracking down of our file, that we decided
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August 2019 by Jake Husel
Brian and the team at Guild have been amazing to work with! They are very detail oriented and have made this a seamless process. Thank you!
