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February 2024 by Shawn Skelcy
My son walked around this place with a big smile as he tried to decide how to spend his gift card. Friendly staff that didn't push.
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January 2024 by Candace Scano
These people are so rude I was 1 day past my 14day return time frame on a product they guaranteed would works for me and it did not but yft they would not return it
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January 2024 by Ellis Parez
Good employees!
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January 2024 by Micheal Fitzgerald
There employees are very helpfull! If you don't understand what you need they got ur back
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December 2023 by Timothy Willhite
It used to be my only place to get games. Not anymore.
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November 2023 by David Simpson
Very helpful, had what I needed at a reasonable price
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November 2023 by Cheri Harder
Though they didn't have what I was looking for, they were very friendly and suggested other places that might have it.
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October 2023 by Michael Brainard
These guys rock. They always do
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September 2023 by Nathan Bowers
The employees were nice and funny and really helpful
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July 2023 by Ruofei Du
No Nintendo Pro Controller for Switch...
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May 2023 by Alex Orr
Gamestop is a good store to buy video games and they have a lot of great stuff
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April 2023 by Muntay Bun
Some cute finds but way smaller than the one off of crater lake. It's a GameStop what more to say, so if you are at the mall and need a game it is there. Staff is really nice and helpful but the PS5 section is shoved in a tiny corner.
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March 2023 by Oliver G.
While Game Stop retail can fluctuate in terms of quality from location to location, this is for sure one of the better ones. Aside from having good deals on Xbox One games, they still carry a few Xbox 360, PS3, and Wii games which is always nice. Some good deals on used Switch titles too. Staff is very friendly and can be fun to talk to about games on a slow day if they aren't busy with other customers. All around great experience and somewhere I stop every time I'm in Medford. PROS: - Good prices on used games for 8th generation game consoles (Xbox One/PS4) - Still accepts and carries a selection of 7th generation games (Xbox 360/Wii/PS3) - Very friendly and knowledge staff CONS - Sometimes a bit of a wait due to being a bit understaffed in the evening usually little to no wait time.
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February 2023 by anna hughes
Very helpful had the latest in games..I give a two thumbs up!!
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February 2023 by Chelsea North
Horrible customer service from Preston.GameStop had preorders of Pokémon packs, like they do new video games, the price on the preorder ticket said that the packs would be $29.99, but when we got their it was $39.99. Instead of providing us with good customer service Preston complained on the phone, and talked about how he had been misplacing trade ins. Superrrrr not a good this to talk about in front of customers. Then told us he didn’t want to hear about our problem and telling us that we were wrong and it wasn’t possible for the price to be wrong. Even the other worker had to tell him that he was wrong and there was an issue (she was great btw but being trained by the wrong dude). FINALLY he told us the price is subject to change, and after reviewing our preorder receipt we see that verbiage is NOT there, meaning they were trying to over charge us, rather than fix their intake error. At $40 for the pre-order the packs are NOT worth it and they’re ripping people off.