-
September 2024 by Dan Baltes
The staff and pharmacist is great
-
August 2024 by Janet Blaylock
I have used the Pharmacy at Fred Meyers on Crater Lake Hwy, for over a year. I always find the staff to be kind and caring and pleasant. There are times when the medication is delayed or late in filling due to the high volume of customers or the medication is in transit. The pharmacy staff do everything possible to get the medication they us. I am not related to any of the staff nor do I work for Fred Meyers.
-
July 2024 by Nick Zacherl
Absolutely agree with all of the reviews here describing rude and careless behavior in a business where this combination is a recipe for a lawsuit. Women working for this business displayed the following behaviors over the phone: constantly hung up on me and my doctor, incorrectly spelled my name after several very careful phonetic dictations, failed to text me as promised when the prescription was ready for pickup, and engaged in a rude tone in every interaction. Then, in person, Marisela and the 'head pharmacist' : told me that this location was not in Medford (?), that the prescription which I had confirmed the existence of over the phone did not exist, that their pharmacy did not carry prednisone (?) and doubled down in extremely rude fashion on all of these behaviors when I politely asked why these things were said. The rude torrent of abject nonsense that followed was, sadly, par for the course. This business, if not restaffed, will likely see itself litigated into closure. Avoid at all costs.
-
April 2024 by janelle scofield
I never ever write negative reviews, but this is getting worse and worse, so here it is!I have been going here for years and have been so pleased with their service until recently. The Pharmacists are great but most of the clerks are rude and disrespectful.Everyone has been saying how they have been going downhill lately and unfortunately it's true. The clerks throw a fit when you want to get your fuel points for the prescriptions that you buy (which is the only reason I even switched to this pharmacy was for the discount on fuel) and say that you're wrong and that you don't get as much as you're supposed to. But yet every time I call the rewards line afterward, they always say that, "Yes, you are supposed to get more points." Then they add the correct points to my account. But unfortunately they won't listen to anyone when they keep doing it wrong every time they ring people up and make a loud, ridiculous scene when a person simply asks to be credited the points they are supposed to get. There's no need to be so rude to loyal customers who are simply asking for the correct amount of fuel points! Worst customer service I have ever seen, which seems to be the normal now after reading all these other reviews.
-
April 2024 by Samantha
My anxiety medication wasn't ready. It would have been nice to have it today so I could maybe finally sleep. But I guess I'll continue not sleeping and pick it up some other time. Express Scripts is faster.
Update: I called to check if my prescription was ready. Waited on hold for 10 minutes and they hung up on me.
Also, I was told yesterday that my prescription would be ready today. It wasn't.
-
February 2024 by ruth Coen
Prices are excellent but be prepared to stand in a long line which generally moves slowly.
-
February 2024 by Tanya Haller
They take to long to fill a prescription. Expect a 5 day wait on refills.
-
January 2024 by Nate Johnson
I had a bad experience here about a month ago but gave them another chance because they were busy and I figured it was a one off. The kind southern woman that helped me was the only reason I wanted to give this place another shot.
Fast forward to today; I'm not sure how a pharmacy could be any less efficient. After waiting in line for 45 minutes I was told that my important prescription "might be done by close.." What is shocking to me is that my prescription has had plenty of time to be filled, and there are 4 workers back there with only one at the window. You shouldn't be accepting prescriptions the day before a holiday if you can't guarantee that they'll be filled.
I switched from the Walmart pharmacy hoping for a better experience, but somehow it is even worse here.
-
January 2024 by Chris Nunya
The employees here are the absolute worst. Probably overworked but they lack any patience and any customer service skills. Takes 3 times longer to fill prescriptions than it should. Too much time complaining about customers when they should be filling orders. Rude employees cause rude customers..
-
January 2024 by mckenzie dintleman
Worst pharmacy I’ve ever been to. You can’t call them and get your prescription ready because they just put you on hold and then never get back to you. And whenever I go there, they’re disrespectful and act like the medication I’m getting I am ripping out of their children’s mouth or something. Every aspect of this “business” is 0 stars. I hope the person running it gets the bird flu.
-
October 2023 by Trap F.
I had a question for a pharmacist as i was leaving the store with my groceries. As i walked up to the pharmacy there was a male talking on the phone. His name was ken. I heard him making several racist comments and profanity. I would not trust this person with any medication of mine. There were no other customers in the department at the time. I would not suggest this store for any pharmacy questions or purchases
-
October 2023 by S
In my experience, the staff was resourceful and happy to help.
-
October 2023 by John Doyle
When others were out of my prescription Freddy had stock.
-
October 2023 by Matthew Cartmill
Extremely needs improvement
-
October 2023 by Randy cobb
Have always treated me well and are fast, friendly very helpful! Thank you
