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September 2023 by Ashley Hart
Thanks again Laura for helping me out on your own time this morning! You are awesome and saved me a trip back! There’s a reason your a manager, keep up the great work!
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June 2023 by Mike Angelo
This review is for Terry she was very exceptional at her job I am traveling she took the time to help me figure out the issue I was having with my account she was courteous and professional the last couple days the whole staff that I have been dealing with here has been amazing Terry was very understanding and very amazing the way that she handled my issue only if most people could be as half as professional courteous and extremely amazing as Terry has been it was a unbelievable experience with her kudos to Terry I give her five stars two thumbs up and a circle thank you guys so much
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June 2023 by jessica Lea
They are a great bank my mom loved banking at first interstate that previous review was a grieving upset daughter.
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January 2023 by Jessie Lea
For all of you who bank here or have a loved one who does and may not be in goid health close your account and go some where else because they keep that account open to keep bringing in money and make loved ones jump through hoops regardless of legal documentation you being in they claim they accept they recieve documnets and deny them and privide you with another one they say they require
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January 2023 by Paul Jordan
My mom has an account with first interstate she passed away leaving me funeral expenses. She has money that is her money in her account however even though I took in death certificate and beneficiary papers they refused to give me or even just switch account in my name because the teller has no idea what he is doing just that more open accounts give them more money. When just losing a parent and having to deal with a greedy bank.
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August 2021 by Ed Jensen
Made a (cash) deposit at the drive through teller on 7/02/21. Checked my account online on 7/03/21. Deposit not showing! Called Customer Support regarding the missing deposit. Can't be resolved until Tuesday 7/06/21 since the bank is closed in observance of Independence Day on Monday, 7/05/21. And what if I had needed some of that money before then? ? ? Moral of this story: confirm your deposit on your phone either before leaving the drive through or shortly thereafter! **** Update: missing deposit was resolved promptly on Tuesday, 7/6/21 ***
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November 2018 by logan sutton
Rocky (a teller) is always polite and very helpful. Fast service and friendly faces.
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May 2018 by John Olmstead
First Interstate Bank is a ripoff! Beware beware beware!
