-
January 2024 by Douglas Ratigan
I guess don't bother these people, I waited at the counter 5 minutes(maybe 3), and neither employee acknowledged me, yikes. Figured they were too busy, so I'll go somewhere else from now on. Basically, if you're on a schedule, don't go here.
-
December 2023 by Shane Tracy
Fed ex has policies that you must have an account. So I created one. Trying to access my account number once logged in. Employees had no idea how to and gave me a 800# and the run around. Gave up went to the competition.
-
August 2023 by Bizzy Robinson
Was having a bad customer experience returning an item, however one of the employees came over and made an exception to resolve the issue. I returned to the location today to show gratitude to the employee for going above and beyond to help fix my customer experience...but Danny the store manager seemed to be a bit to busy to care....although I was the only customer there. Unfortunately his attitude ruined this 5 star review.Best regards
-
July 2023 by itsbobbyopp
The self serve print/copy/scan and fax kiosk makes it easy for me to conduct my business without the help of an employee.The front of the store also has a variety of chargers, cables and adapters for cellular devices and tablets.The staff is courteous, professional and helpful when the kiosk is having tech interruptions and they know how to troubleshoot problems.Thanks fedex.
-
May 2023 by LorrieAnne Miller
I've been going here on occasion for years now. They are consistently nice and helpful.
-
May 2023 by Sue Carnahan
Excellent time sensitive service. Excellent copy service. The go to place..
-
April 2023 by Natalie B.
I use this location for drop off service. The clerks are always friends and I don't have to wait
-
November 2022 by Jill Richards (The Girl Geek)
OMG, We tried every "FEDEX" drop off from Grants Pass to Medford. I had a return to send back to Walmart and Walmart gave me a QR code and said take your package to any FedEx location. Let them scan the QR code and you're good to go. Nobody could read the QR code until finally we found this shop
-
November 2022 by Deanna Holland
Stopped in to send some stuff and the guy working there today 10/31/2022 is so rude and unhelpful. Ugh $26. PLUS. YOU THINK THEY COULD SPARR SOME KINDNESS.
-
September 2022 by Julie Deardorff
Kenny and Kat were awesome and helped me on the desktop during a stressful time, thank you guys so much ?
-
September 2022 by G C.
I took a small package with a Fedex label into this store yesterday and paid for it to be boxed and packaged with Fedex materials as my box was only loosely secured with a piece of scotch tape and the box was not made for shipping. It would have fallen apart in seconds of being manhandled by the carrier. I left, but sat in the car with an uneasy feeling, then walked back into the store on the pretext that the receipt did not detail the estimated delivery date. My OWN box sat on the counter with the label taped to it i.e. even though I had paid for a Fedex box and packing materials apparently they thought it would be quicker and more profitable to charge me for packaging and use my box instead. I made them package it properly in front of me. No apology, just excuses. DO NOT TRUST THESE PEOPLE. THEY DON'T CARE ABOUT YOU OR YOUR PROPERTY. THEY ONLY WANT YOUR MONEY WITH THE LEAST AMOUNT OF EFFORT ON THEIR PART. THEY DON'T DESERVE YOUR BUSINESS.DO YOURSELF A FAVOR AND GO ANYWHERE ELSE BUT HERE.
-
July 2022 by Ginger Otto
I always need help with my copies cuz I needed a double side but everyone's always friendly and helpful seems easy to get there parking I always get my copies here they make everything so simple for me thank you so much
-
July 2022 by Don Foreman
Update: The manager is pretty cool, but when he is gone watch out. The employees decided to close an hour early, but didn't tell anyone and the sign still said 7pm on the door. I walked in at 6:15pm after work and they were not nice about it. I had already got a shipping quote on the weekend and specifically asked the hours then. I made a trip into town today specifically for this. This is ridiculous.
-
April 2022 by Kat Soditus, Real Estate Broker (Real Estate Alliance)
They are always very helpful. They do their best to keep the line moving quickly.
-
February 2022 by Will L.
Very professional, clean and reasonably priced. The packing service is very much appreciated.
