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August 2024 by Matt K
The last few times I've been here it has felt different. They haven't always been quick or very friendly, but something has definitely changed. They have been extremely helpful,fast and very courteous. Highly recommend giving them a shot!
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August 2024 by C O
Fabulous customer service! Super Helpful and nice! Thank you. July 6th Visit.
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May 2024 by W. B.
Buyer Beware! I had FedEx scan some documents for me. No big deal, just over a hundred pages, no ink involved, no paper involved, just three minutes of scanning to my thumb drive. They charged me $1 per scanned page! REALLY?!? I was totally taken aback. I really needed this done so I paid the $106 fee but felt dirty and ripped-off upon walking out. Last time I will go there!
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May 2024 by Dana Campbell
Poor customer service. All I was doing was dropping off a pre-labeled package. One person working with a customer, one on the phone. One other watching the one on the phone. One more doing nothing.
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January 2024 by Douglas Ratigan
I guess don't bother these people, I waited at the counter 5 minutes(maybe 3), and neither employee acknowledged me, yikes. Figured they were too busy, so I'll go somewhere else from now on. Basically, if you're on a schedule, don't go here.
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December 2023 by Shane Tracy
Fed ex has policies that you must have an account. So I created one. Trying to access my account number once logged in. Employees had no idea how to and gave me a 800# and the run around. Gave up went to the competition.
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December 2023 by Lia King
Helpful and easy shipping
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September 2023 by Michael Jay
Meets expectations.
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August 2023 by Bizzy Robinson
Was having a bad customer experience returning an item, however one of the employees came over and made an exception to resolve the issue. I returned to the location today to show gratitude to the employee for going above and beyond to help fix my customer experience...but Danny the store manager seemed to be a bit to busy to care....although I was the only customer there. Unfortunately his attitude ruined this 5 star review.Best regards
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July 2023 by itsbobbyopp
The self serve print/copy/scan and fax kiosk makes it easy for me to conduct my business without the help of an employee.The front of the store also has a variety of chargers, cables and adapters for cellular devices and tablets.The staff is courteous, professional and helpful when the kiosk is having tech interruptions and they know how to troubleshoot problems.Thanks fedex.
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May 2023 by LorrieAnne Miller
I've been going here on occasion for years now. They are consistently nice and helpful.
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May 2023 by Sue Carnahan
Excellent time sensitive service. Excellent copy service. The go to place..
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April 2023 by Natalie B.
I use this location for drop off service. The clerks are always friends and I don't have to wait
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November 2022 by Jill Richards (The Girl Geek)
OMG, We tried every "FEDEX" drop off from Grants Pass to Medford. I had a return to send back to Walmart and Walmart gave me a QR code and said take your package to any FedEx location. Let them scan the QR code and you're good to go. Nobody could read the QR code until finally we found this shop
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November 2022 by Deanna Holland
Stopped in to send some stuff and the guy working there today 10/31/2022 is so rude and unhelpful. Ugh $26. PLUS. YOU THINK THEY COULD SPARR SOME KINDNESS.
