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August 2024 by Shanin Tompkins
Fed Ex has delivered my packages to the wrong house on two different occasions. All of the addresses are clearly marked on the houses. The picture below is my package but that is not my porch. Luckily, my neighbors are honest and brought my package over however they did open it first. This is not ok for a package delivery service.
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May 2024 by City of Thicket
This location is a complete joke. No customer service. No business ethics. No common sense. Don't bother expecting help from these numbskulls. Find a UPS store. There's a reason why FedEx is referenced in Idiocracy.
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May 2024 by Michael Amsler
This is how they leave an expensive tool on my front porch... For all to see.. And lots of people drive and walk by. All they had to do was lay it down behind the rock wall. Idiots.
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March 2024 by Justin Colvin
How is fed ex still in business even. Worst shipping company ever. Just leave the package is all you gotta do yet somehow they're incapable
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March 2024 by SirJames Carpenter
Ian and the Fed Ex delivery drivers at this location always go far and beyond for our business and home deliveries. We really appreciate it. A Body Mod
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December 2023 by Tom Rhea
Excellent staff
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December 2023 by David Simpson
Package lost in shipment, FedEx refuses to compensate because serial numbers are in package . $1686.00 missing overnite shipment. It's been 5 weeks and not delivered or returned
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October 2023 by Edwina Wilson
We ordered nearly $1,400 worth of Dewalt tools to be shipped to our home, but the FedEx driver dropped both well marked boxes off in front of our rural mailbox and within feet of the busy highway, rather than the house every FedEx delivery person has. A large delivery van stopped, and the driver got out and started to pick up one of the packages. My neighbor saw what was happening n ran down the driveway, yelling at the driver to drop the box. The driver dropped the box, got in his truck, and took off. Delivery persons always deliver packages at the house unless the gate is closed, but we were home, and the gate was open that day. We find it hard to understand why the delivery guy didn't leave the packages at the house. I called and filed a complaint with the company and was told the delivery driver was supposed to drop the package off at our house. These tools were purchased to replace those that were destroyed in a garage fire earlier in the week. We are so happy that our neighbor saw what was happening and saved the day.
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September 2023 by John Snyder
FedEx is a joke.
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September 2023 by Callie Edwards
Friendly staff and there’s never a line
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September 2023 by Tommy Loftis
Always on point
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August 2023 by Damon Linthwaite
Only reason they don't get 1 star is the Staff here was very helpful! Actual fed ex isn't they give u the run around! U pay for overnight 24hr shipping it may or may not show up . Could be 3 plus days later tht my friends is false advertising and fraudulent!
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June 2023 by alicia hanson
Terrible customer service. Drivers not leaving notification of "attempts" to deliver. Counter staff said they could look by name instead of tracking number but didnt want to. Last thing they did deliver was left on the sidewalk, instead of walking up the stairs to place a sticker. Definitely recommend avoiding buying anything delivered by fed ex in Medford. Total nightmare.
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June 2023 by Theresa Bush
Fast, efficient, and now even friendly! I drive further to go here instead of the former Kinkos location. They have the latest cutoff times to ship as well.
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December 2022 by Christian Taita
The lady at counter mislead me . Had very important things to ship over night and she ship it the wrong way !!Bad employees and bad services !!Bad shipping!!!
