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September 2024 by Jeven Showers
They were great! Replaced a smashed out window in my car for me. Same day, super friendly, quick work, very affordable. Thank You! Support local!
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July 2024 by Doug Walker
Very professional service, friendly, helpful staff and reasonably priced. They did a very good job on our window install. I will deffinately use them again.
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July 2024 by Kim McQuoid
Farrell glass is short staffed. The woman at the front desk did the best job she could. But I left with a number of questions that were not answered.
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June 2024 by Agodina13
Extremely helpful. Affordable. I went in with a glass shelf and had them cut it for me. It was the cheapest I found in town and great customer service.
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May 2024 by Miranda Kramer
They were so so friendly, are were able to help devilever it after us not being able to pick it up. They are amazing people with great prices and will work with you. They just wanna see you happy with good, nice glass.
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April 2024 by Dan
Outstanding service!!!! I call for an estimate on a broken window. They next day a serviceman was at the front door exactly when they stated they would be there. He was very courteous and took the measurements and told me when it would be in. They called a day ahead of time and came out exactly on time. The window was replaced in no time and off he went. I highly recommend Farrell's glass company.
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April 2024 by Anne Schiller
Wonderful experience! Friendly employees, fast service and fair pricing. They got me in quickly, same day, for windshield chip repair and had it done in under 30 minutes. Their waiting area is clean, large and kid friendly. My kids enjoyed using the coloring books and crayons that were available for them while waiting and enjoyed the yummy chocolate that they were offered. Highly recommend and will certainly be returning for any of my glass needs!!
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March 2024 by Jadyn Donovan
I just wanted to take the time to write a review because I was super impressed with my experience today. Sometimes it’s the most simplest of things that stand out and that’s how I felt when I called Farrell’s today after noticing a rockchip in my windshield. I JUST bought this car two days ago, so to already have a chip was super disappointing and I didn’t want to risk any further cracking. I originally called Safelite but I couldn’t even get through to the local office. The rep I spoke with started rattling off costs and trying to upsell me when all I needed was a chip looked at and potentially filled. I decided to google other options and stumbled upon Farrell’s and gave them a call - Charlotte was absolutely amazing. I can’t remember the last time I called a business and got to talk to someone who was not only pleasant and kind, but also took the time to explain and educate me on what I was looking for. She explained that they might not even need to drill down and might be able to just seal it instead, and that they would be more than happy to take a look for free and tell me if anything was needed. I swung by after work and the glass technician immediately went out to my car and inspected the chip. He was able to determine that nothing was needed, and confirmed it had actually already been filled most likely by the previous owner of the vehicle. Honestly I wouldn’t have known the difference either way. They could have easily told me it needed filled and charged me but instead they were honest and helpful and I got to walk away with peace of mind that my windshield was fine. I wish I had gotten his name as well but I am just super appreciative of how kind and helpful this business was. I know this was a lengthy review for such a simple issue, but these days coming by good customer service is few and far between - to me that is more than enough to warrant my time to give a review that is rightfully deserved. Thank you again for your help! If I do ever find myself in need of an actual glass repair, I will 100% be coming back.
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February 2024 by I like the outdoors
The glass product was fine. The glue they used was all over the place. I never saw a messier job for a windshield. The price was rather high. After I had them do it I had the messy window replaced at Applegate glass for less than 1/2 the money and no mess!
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December 2023 by KLAMATH ONE
Horrible service from Mike the manager. He's arrogant and he talks to you like your trash if you question their work. They also sell used mirror as new mirror. Do not trust them. Go elsewhere
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November 2023 by Ken B.
These guys sell used mirror as new mirror. Mike the manager is a complete jerk. He talks bad about customers and treats them badly when they aren't happy with the work done. These guys are shady and unprofessional. Go elsewhere.
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November 2023 by Jenny Garcia
Good service and value
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November 2023 by Brittany Difani
I cannot recommend Jesse and his team at Farrell’s Glass highly enough! They provided exceptional service that went above and beyond my expectations. Not only did they complete my repair in less than 24 hours, but they also took the initiative to vacuum up the broken glass from my window, leaving my space clean and safe. What's more, they charged me $100 less than their initial quote and didn't impose any extra fees for credit card payments, unlike the other glass repair company in Medford . I am incredibly satisfied with their service and will definitely be recommending them to anyone in need of glass work.
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November 2023 by Nicole Plank
Did a good job. Organized and kept their word.
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November 2023 by James Hughes
Friendly staff
