October 2023 by Mike L.
I've been with Evergreen Bank for close to 19 years was more than happy with the bank. Until I wanted to put some money in a cd account. Grants Pass, a Rogue River, Medford was all offering 4.05% interest. there a new branch and Ashland was offering 5.25% interest but they have informed me that I had to open up a new account in Ashland. And as I told them, why would I want two different accounts from the same bank? Or why do I want to cancel the account that I've had for close to 19 years to open one tomorrow at the same Bank. A few days later I went and canceled my account with you all my money took it. To first interstate where they paid me 5.15% interest with no checking account no requirement no nothing other than just 5.15% interest for anybody who wants it. I also felt that if Evergreen was being this sneaky and this is underhanded to their customers that offering them 5.25% for four months that they probably weren't going to do nothing special for them after the four months expired. So I somewhat valued customer of 19 years left. I hope they treat you better than they treated me. Here is an update to your comment you left you say you value your customers. No you do not. That's why I left your bank of 19 years. Why do you offer different interest rates? Are Ashlyn versus Medford in grants Pass do you not like your customers in Medford Grants Pass anymore. 4.04% in Medford or grants Pass on a CD or 5.25% in Ashland. So you're screwing over your Medford in grants Pass customers. I do not feel valued at all Here is an update and a response to Evergreen's response. Yes I know you offer CDs that's what this whole review was about. And again my comment was you offered different rate to different branch's . Why should grants Pass, Rogue River, Central Point and Medford get screwed over with 4% on a cd. Which is very very low interest. While you offer your customers in Ashland branch 5.25% interest And for what it's worth first interstate offer 5.1% with no checking account. And Wells Fargo offers 5.20 percent with the checking account at any of their branches So again, I don't believe people in Ashland should get a higher rate than people in Medford or grants Pass Unless you're just trying to screw over your other customers.