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November 2022 by Dana Munn-Lydon
Nice enough store, my daughter likes the clothes there, we always leave empty handed. Staff is a bit stern.
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October 2022 by Savannah Rettinger
The owners are so rude, and they constantly watch you and follow you around like you’re stealing. You’re only allowed to try on 5 items, and they won’t bring your remaining items to your door to easily swap out try ons. The only reason I gave one extra star is because they have cute clothes.
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September 2022 by kate kennel
If I could give zero stars I would. My daughter (14years old) bought a dress, that was for one way overpriced and she didn't realize what she was getting into we hadn't even left the mall tried to take it back and they would not return it because apparently people buy dresses partying them and then bring them back. Literally she bought it at 2:31 p.m. I went back in there at 3:20 p.m. and they refuse to do anything they wouldn't even do store credit. We will never be shopping here again buyers beware.
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August 2022 by Naye
I usually don’t write reviews but this place definitely deserves one. Terrible customer service, I went in on 7/21/22 to look for some shoes with my sister, and the owner and another lady just kept staring at us, they also seemed like they were talking about us. Mind you, I was just looking for some high heels for a special occasion. I was also having a hard time finding something that fitted my expectations because they didn’t really have shoes in my size (10). Once I finished looking around, the owner just went over to where we were at and started “fixing” the shoes. I’m also not the type to leave a mess behind and I pick up after myself. They also like to body shame, I WILL NOT be coming back to this place anytime soon. Ladies, there are places that are much more friendlier than this rude place.
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August 2022 by Linda Weatherford
Waste of our time and had ZERO interest in helping myself and a friend. They did not greet us and just stared as we selected over a dozen dresses without warning. Upon asking to try on we were told they "were not allowing formal dresses to be tried on do to damages". Yeah. I am NOT spending 100 plus on a dress i cannot try on. David's Bridal got my money instead. Sad I couldn't try the dresses on but wanted to warn others not to waste their time.
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June 2022 by Mariah McLennan
terrible service and racist owner! i (black f 17) went in on friday may 6th 2022 to get my prom dress. immediately upon walking in we were greeted with scowls and rude stares. i found 3 dresses that i wanted to try on and possibly buy. there were many other girls in the fitting rooms trying on several dresses so i assumed the treatment was equal for everyone. i quickly figured i was wrong. the owner Ms Kim came running up to me and said i was only allowed to try on one dress at a time and she would hold on to the other two. i was very disappointed and handed her dress back and told her i would no longer be shopping in her store. she whispered to one of her employees calling me a monkey and laughed at me as i walked out. we heard her also mocking a monkey noise and continued to do so every-time we passed by the store.
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June 2022 by Danielle Montez
Do not shop here! I purchased this romper one week ago, 5/7 tried it on for a wedding 5/13 and this snapped. I don’t have the receipt because I wasn’t planning on it breaking or needing to exchange. I went in today 5/14 to see if they would exchange it since it still had tags and was within 30 days. She refused to work with me and said it’s not her fault. Sadly I always shop here and support them. But now I will never purchase from them again, they are very rude and have horrible customer service
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December 2021 by Monica Weber
Won’t let you try on formal dresses and won’t let you return them. What’s the point?Also they’re super rude. Don’t waste your time.
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November 2021 by Christina Gotte
Tried to return a skirt I bought there, they would not accept my return. I had the receipt, brought it within their 14 day return policy, I never even wore the darn thing. They still wouldn't accept it. They made up some stupid reason about not accepting returns on their leather skirts. They would not give me store credit either. It doesn't say anything about leather skirts on they're return policy. Never shopping there again.
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October 2021 by Simone Dias
I used to shop at Epris. I bought a pair of shoes at Epris last week, when I was paying for the shoes I asked about the return policy and the lady that works there said 14 days to return. I asked again, how many days I can return and very impaciente the lady answered 14 for returns. I had to return the pair of shoes I bought and at the store the lady said that no money back store credit only. I was in the 14 days return as she said but she didn’t told me that no money back store credit only. I questioned her why she didn’t told me that on the day I bought and she said she did told me. I had a person with me in both occasions and the person said she didn’t mention the store credit. I don’t recommend this store for your shopping, I was mistreated and I was followed by an employee while I was shopping there. The sales people in there are not friendly. Don’t go there.
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June 2021 by Joy Torres
Daughter purchased a pair of shoes. She tried them on with her dress a few days later and they broke. Store won't exchange or refund money.
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March 2021 by Maria Logan
Wasn't helpful with anything
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November 2020 by Laura Haga-Duffy
Bought a $40 pair of jeans that I wore once. I washed them once and jeans ripped out by the front pocket. I couldn't exchange them because I washed them even with the receipt showing I just bought them! I'm pretty sure you should be able to wash jeans without them falling apart. The owner had no customer service skills at all!
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October 2020 by Megan Woods
I bought 3 tank tops that I tried on when I got home And unfortunately did not fit properly. I went back to the store with the receipt and tags. The woman behind the counter denied my refund and told me that it was against store policy because I took the tags off. I wasn't even offered a different size. The shirts had not been washed nor had any rips. I've returned many items in my life and as long as I had tags and the receipt it has never been an issue. Buyers beware!
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June 2020 by Deanna Holland
Great fashion for reasonable price
