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December 2023 by joseph marlia
Great visit. Very professional staff n the dentist was exceptional. I recommend this dentist to all my family and friends
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November 2023 by Amy Havice
Love Kim & Dr. Burch.. great place. If you want an excellent dental team go to Crater Lake Dental on Royal in Medford
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November 2023 by Snickle Fritz
Very pleased Dr. Burch and his competent and kind staff attended to my dental needs. They helped me feel at ease, which isn't easy. Thank you again.
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November 2023 by Nancy Northrop
Very professional and pleasant atmosphere. Beautifully put together office with professional and knowledgeableemployees . We were gifted with a cute succulent each on our first visit.Great location in a professional area with a beautifully landscaped property.
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November 2023 by Tracy Jones
I highly recommend this dental office. I’d been going to another dentist for for over ten years and decided to give Crater Lake Dental a try. I’m glad I did for so many reasons. I love my dental hygienist, probably the best I’ve ever had and I’ve had some good ones over the last five decades.The doctor is gentle, thorough and a good communicator. In fact, I think the entire staff communicates extremely well; I feel like I understand what’s going on. And I love Sherelle at the front desk, she is friendly and professional. I’m glad I finally made the change from my old dental office.
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October 2023 by P Suarez
Professional and friendly practice. I go for cleanings and checkups. I am always made comfortable and I know I am receiving top notch care. Had crowns done also and they did an excellent job.
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October 2023 by Travis R
This has been the best experience at a dental office in years. Been to two other dental offices in Southern Oregon, and they can’t even compare. Friendly front desk staff, doctor and hygienist. Highly recommend.
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September 2023 by Emily Miller
Always great front office staff and hygienist
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August 2023 by Lisa Brambilla - Doble
Always a pleasure coming in for my routine cleanings. I'm greeted by my 1st name, and treated like a valued patient. Cleanings are always thorough with a "hands-on" exam by the Dentist too. Highly recommend Crater Lake Dental.
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August 2023 by Brittany Thompson thompson
They are very good working with my anxiety. Gentle, kind, and professional.
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August 2023 by Judith Maxwell
My appointment coincided with the day when a new program was being used in the office. I called that morning because I was concerned about not having my usual mega dose of antibiotics needed scrip. Instead, when I arrived I was greeted with said pills and a bottle of water! Exceptional care! Then I learned that I was going to be one of the first to have digital X-rays. The apparatus that helps guide the lens was too big for my mouth and painful when biting down but Kim and I were able to make it work and I am so impressed with how she was able to also clean my teeth in what was left of the one hour appointment. She is awesome! Thank you for keeping my teeth healthy!
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August 2023 by Phyllis Feusahrens
As always, a great experience at Crater Lake Dental. My hygienist, Cheryl, was friendly, professional and a wealth of information about dental hygiene and how I can improve my dental health. I would highly recommend Cheryl and the entire staff .
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August 2023 by Annie Karcher
They are so nice and understanding. Very gentle with cleaning my teeth.
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August 2023 by James Actor
Very professional and great staff members, I would recommend crater lake dental to anyone,
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March 2023 by Vaya Sionnach
I called for an emergency appointment and they asked what insurance I had. I said what I had over the phone twice to make sure they took it, the lady said yes. I got there, told the lady the insurance I had, and she said they took it. 20 minutes of paperwork later, she says they can't see me because they don't take my insurance. I was told twice over the phone that they took it, and then, when I got there and asked if they took it, they said yes - then they said no. I left work to go there and get seen, only to waste 20 minutes on paperwork to be told what they should have said over the phone the first time. The front desk is incompetent to say the least.
