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August 2023 by Cooke Harvey
Easy to use, well maintained good location.
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July 2023 by Linda R
The two women that showed me around and helped me thru the application process (as I am legally blind) are fabulous. They made it very simple for me. Thank you Cascade.
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July 2023 by Beth Buck
Absolutely worst management in the history of this storage facility. Been a customer for 15 yrs and when we went to get our stuff out of storage with our semi moving truck they refused to allow us to get it out. In previous times when husband brought his big truck in it was not a problem. We live out of state and this has provided a huge inconvenience for us. Their attitude was awful as well. Do NOT recommend this place!!!!
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July 2023 by Bee B
If i can give 0 stars i would but i cant. Never used to have any problems with this place but now with this new management it’s messed up. Don’t recommend at all, can definitely find a better place to put your things.
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February 2023 by Nancy Smith
Best location Manager I’ve dealt with in Years!!!! She is the best.
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August 2022 by Shannon Schreffler
There storage facility is very neat and clean the best facility that I have ever seen.
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April 2022 by Jason B.
Good customer until my vehicle leaked small amounts of harmless Hydraulic fluid which is easily cleaned up with baking soda & water. They flipped out & told me that I couldn't use baking soda & water on it to clean it up because it might damage their special coating, WHAT???? Are you kidding me?? They said I had to pay to have it professionally cleaned. I was shocked!?? By the way the leaks never went past the perimeter of the vehicle. So after paying their cleaning fee I paid $750 to fix the leaks, brought the truck back & was sent a "termination of lease" Notice. Then after moving out I was billed another month plus another cleaning fee. What?? Be careful letting these people have your credit card number. They have no problem charging your card for whatever they see fit! These people are dishonest, think they're running some kind of "clean room" debri free facility! It's a storage facility you idiots! And what a bunch of dishonest scammers would leave their own positive feedback??? SHADY CASCADE STORAGE!!
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December 2021 by Pauline Hanlan
Nice pleasant people..
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November 2021 by Marcia Stanfield
Clean and secure. Friendly on site manager.
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March 2021 by Jeff Palmer
I have stored a travel trailer here for the past few years and overall I am happy with the service. The facility seems very secure and is always neat and clean, and staff are friendly.I gave 4 stars instead of 5 because there is an ongoing issue with the gates not working with the app. Also, once - even though I was paid in full - I could not get in. Luckily, the office was open and they were able to resolve the issue promptly; and I had an issue with the trailer registration which was on Cascade and they resolved quickly.I highly recommend.
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October 2020 by Jackie Richmond
Great customer service
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August 2020 by Tim Werner
Pretty smooth, decent price...
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July 2020 by Angela Schram
shot in the dark... my boyfriend lost his storage here... does amyone know what may have happened to his possessions?
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June 2020 by Jared G
I showed up to grab some things out of my storage unit and there was a red manager lock preventing access to my unit. I noticed a LOT of units were locked by management. Account is paid in full. No calls or voicemails on my phone, no email, no courtesy.
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March 2020 by Sherry V.
This place is infested with roaches and mice. If you want your stuff stolen and destroyed be my guest and rent .. But I highly do not suggest it. I'd give them no stars if I could . PLEASE DO NOT GO HERE.. they will scam you out of your stuff and deposits. they dont keep their wor . The chubby dude looking wife and fat husband are very rude and do not be in the business of any kind working with people . They are liars and also thief's. I bought 3 units at an online auction. 2 of the units looked ransacked. And the other unit had several broken pieces and every single box was opened. The old tap was cut etc. I left stuff in one unit to come back the next day to take trash of . Items were missin . I paid a cleaning deposit on 2 unit and rented 1 unit to save the cleaning deposit (which they agreed upon) come back next day to get my deposits back on 2 of the units that was agreed upon. One was paid back. Then they tell me that the unit I rented needed to be cleaned out as well to get the deposit back. Which wasnt as agreed on the day of the renta . They just wanted to keep my money. On top of them trying to scam me out of my mone . I had to get my unit I just rented cleaned ou . Had to hire movers asap to come get the stuff before this scam business steals it like they wanted to steal the deposit. They wouldnt even refund the funds from the rental uni . So I ended up putting a claim on my bank to get my money back. AGAIN DO NO USE THEIR SERVICES THEY ARE NOT TRUSTWORTHY