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July 2024 by Kaysie Addams
These people are absolutely amazing and they truly care about their customers!
When I forgot to put my lock back on my unit and left my keys attached, they kept my lock and keys in the office and put a security tag on my unit so that nobody could get into it. Thanks for all y'all did for me! ??
I highly recommend renting a unit from this company. I promise you won't regret it! ?
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April 2024 by Anthony Turner
Excellent Storage Facility and Management!!!
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January 2024 by Rebecca Kuntz
We were impressed with the neatness of the storage units and prices. We only used the storage for just over one month and we're very happy with the unit and service from the staff..I would use the place again if I needed to.
Well done, CascadeSelf Storage!
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August 2023 by Cooke Harvey
Easy to use, well maintained good location.
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July 2023 by Linda R
The two women that showed me around and helped me thru the application process (as I am legally blind) are fabulous. They made it very simple for me. Thank you Cascade.
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July 2023 by Beth Buck
Absolutely worst management in the history of this storage facility. Been a customer for 15 yrs and when we went to get our stuff out of storage with our semi moving truck they refused to allow us to get it out. In previous times when husband brought his big truck in it was not a problem. We live out of state and this has provided a huge inconvenience for us. Their attitude was awful as well. Do NOT recommend this place!!!!
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July 2023 by Bee B
If i can give 0 stars i would but i cant. Never used to have any problems with this place but now with this new management it’s messed up. Don’t recommend at all, can definitely find a better place to put your things.
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February 2023 by Nancy Smith
Best location Manager I’ve dealt with in Years!!!! She is the best.
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August 2022 by Shannon Schreffler
There storage facility is very neat and clean the best facility that I have ever seen.
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April 2022 by Jason B.
Good customer until my vehicle leaked small amounts of harmless Hydraulic fluid which is easily cleaned up with baking soda & water. They flipped out & told me that I couldn't use baking soda & water on it to clean it up because it might damage their special coating, WHAT???? Are you kidding me?? They said I had to pay to have it professionally cleaned. I was shocked!?? By the way the leaks never went past the perimeter of the vehicle. So after paying their cleaning fee I paid $750 to fix the leaks, brought the truck back & was sent a "termination of lease" Notice. Then after moving out I was billed another month plus another cleaning fee. What?? Be careful letting these people have your credit card number. They have no problem charging your card for whatever they see fit! These people are dishonest, think they're running some kind of "clean room" debri free facility! It's a storage facility you idiots! And what a bunch of dishonest scammers would leave their own positive feedback??? SHADY CASCADE STORAGE!!
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December 2021 by Pauline Hanlan
Nice pleasant people..
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November 2021 by Marcia Stanfield
Clean and secure. Friendly on site manager.
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August 2021 by Henry Robe
After the "Fire" they were GREAT
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March 2021 by Jeff Palmer
I have stored a travel trailer here for the past few years and overall I am happy with the service. The facility seems very secure and is always neat and clean, and staff are friendly.I gave 4 stars instead of 5 because there is an ongoing issue with the gates not working with the app. Also, once - even though I was paid in full - I could not get in. Luckily, the office was open and they were able to resolve the issue promptly; and I had an issue with the trailer registration which was on Cascade and they resolved quickly.I highly recommend.
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October 2020 by Jackie Richmond
Great customer service