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October 2023 by Melissa Budreau
Got my car back to me in 24 hours and cheaper than expected.
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August 2023 by Adeline Liftee
This guy Charlie has no respect for his customers and he rip off alot of people man. Bro you'll rip what you sow. He try to charge me $1400 to change my radiator and I went the next very business day and get my car back. Glad I did cause I found someone who did it for me for $400. Please do your research first before you go to this shop. I wouldn't go there if I were you.
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June 2023 by Emmanuel Marin
Really liked the service… and they had my vehicle ready when they said they was going to be ready… and price reasonable. And he explained the work that was done clearly… thanks for being professional and providing great service.
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April 2023 by FlowMoneyAnt Music
Wouldnt reccomend for anyone trying to get something fixed as soon as possible, Called about a week ago to get something fixed on my car told him money is ready to be spent called back a week later for an update and charlie couldnt even look into it. They need more hands at this shop because apparently the ones they have are full.
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April 2023 by Buddy M.
It's a shame but I took my car there many times for a few years and spent a lot of money and everything always seemed fair. The owner however, upon the last time we did business, mis quoted me and it was much more than I could afford and it really caused me some problems in my life and I explained to him tha t he was wrong (which he was), but he would not hear about it and he would not budge and I told him I would pay it when I got the money which I did, and I would never be back because of this dispute and he said that was fine with him. (Anybody using logic would have written off the measley few $100 that I couldn't afford And he would have taken the original quote that he told me originally and he would still have me as a customer. Glad i found a new more reasonable mechanic. I've heard of him being uncool recently to a friend who takes his car there also, it ended badly. So that is why i'm even writing this. Drop the ego. Keep your customers.
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February 2023 by Taylor Grew
14 minutes agoMy car was having acceleration issues and check engine lights, and fluid leak. I took it to a different shop and they just changed some caps around, codes cleared and they sent me on my way. One week later, same issues arise. My car barely made it to CT Auto as they were closing. Charlie stayed late to run codes and get me on his schedule. I ended up having multiple things wrong with my car that the other shop chose not to find. He was very technically detailed in his explanations of the issues and repair that needed to be done and my car was ready the day he estimated it to be done. Being a female, I always wonder if im being taken advantage by mechanics but I got a great feeling from Charlie right way and I'm happy with his work and my experience was very positive! Thank you Charlie!Services: Wiper blade installation
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February 2023 by Taylor G.
My car was having acceleration issues and check engine lights, and fluid leak. I took it to a different shop and they just changed some caps around, codes cleared and they sent me on my way. One week later, same issues arise. My car barely made it to CT Auto as they were closing. Charlie stayed late to run codes and get me on his schedule. I ended up having multiple things wrong with my car that the other shop chose not to find. He was very technically detailed in his explanations of the issues and repair that needed to be done and my car was ready the day he estimated it to be done. Being a female, I always wonder if im being taken advantage by mechanics but I got a great feeling from Charlie right way and I'm happy with his work and my experience was very positive! Thank you Charlie!
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January 2023 by Kanokwan P
I think our car losing a nut ? then we stop at this shop, the machinist takes a look at it and fix’s it for free as a Christmas present. Thank you so much, you have saved my life. Merry Christmas!!!Service: Vehicle Inspection
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December 2022 by Ginger Otto
Very nice, good job. Honest. Best experience I've had.
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September 2022 by BoxJaw
Whoever I spoke to on the phone had a pretty condescending tone with me because I didn’t know how to explain what was wrong with my car. If I was a car guy I wouldn’t be calling a mechanic. I hung up before the call was even finished.
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June 2022 by Che C.
We were just leaving Medford, after a day trip to Crater Lake, and on our way to visit friends in the Bay area, when the Battery Light came on. We searched to the nearest auto mechanic and CT Auto Repair was the closest. We headed over and as we were pulling in, we also lost power steering so we knew it was going to be bad. Charlie quickly identified the problem as a burnt out alternator (we could smell the burning), but he was booked. He immediately got onto his phone to try to find another mechanic for us, but it seems that everyone was booked. So he worked us into his already busy schedule. They got right to it and we were on our way in about 3 hours. We were grateful for the efficient, professional and prompt service. The price also seemed reasonable. CT Auto Repair was a lifesaver for us!
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June 2022 by mark cole
Great service, knowledgeable staff!
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April 2022 by Derek Stadtfeld
I can't express enough how much these guys rock. They are always very friendly every time I have come in to have my car serviced. Every oil change I have had done here they have recommended additional future services for the next oil change, which has always kept my car on the road. They've done oil changes, a thermostat change, fluid flushes, and even a valve cover gasket for me and the prices have always been fair and they are honest about every service they do. I will continue to bring my vehicles here indefinitely. I am thankful for CT Auto!Services: Vehicle safety inspection
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December 2021 by Rachel Hansen
Excellent customer service. Quick and to the point.
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October 2021 by ned hassan
Family owned and run great people they do a good job!
