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November 2023 by Janet Hagen
Always excellent. Today t hey worked me in so I wouldn't have to drive with a burned out headlight. I've had my Kia Soul for 7 years . Butler KIA has kept her in A-1 shape. Now if they could only do that for me!!! ?
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October 2023 by Jeannie Bess
This was my second vehicle purchase from Kia of Medford … and once again, they did not disappoint! They went out of their way to give me the best deal possible, coupled with keeping the lowest monthly payment possible, so who could ask for more, right? But there was more … There was no pressure from anyone throughout the entire process … in fact, we had a really great time and shared a lot of laughs with both Andre and “Coyote”, who made sure that we had the best experience possible. Each person we worked with from our salesmen, the company manager, and then the financing team were friendly, informative and professional. KIA of Medford, THANK YOU!! Once again, you delivered exactly what I was looking for, and then some!
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October 2023 by Nina Warren
Great deal, purchased super clean diesel truck 4x4 for under 20k. Employees were super awesome. I would most definitely refer my friends and family.
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October 2023 by Joe Searls
This dealership was awesome to buy from. Easy negotiation, followed through on everything they said and fast getting me out the door in my new Stinger!
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September 2023 by Michelle Decker
One of the best car buying experiences we have ever had. Tyler Wylie and Robert Gentleman were pleasant and knowledgeable. We do not live in Medford, they personally delivered our new Telluride to our home and spent the time to explain all the features of our new Telluride.Thank youMichelle and Thomas
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September 2023 by Lise Van Brunt
I had my car in for regular oil change and check up. I was treated quickly and John was friendly. He explained everything they were going to do and went over the condition of my vehicle.My car was ready when I came to get it and everything went very smoothly. I appreciate the courtesy of the staff.
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September 2023 by Ruthie Rothell
Great experience with Kia Medford. Flew from Fresno, CA to Medford to pickup our new 2023 Kia Soul LX. Was met at the airport by our salesman, Andrew Bingham(much appreciated). He was swift, thorough & very easy to work with. Went over everything in the car & got me all set up to drive back to Fresno. And, Sebastian Wells was equally professional and personalble. Was back on the road in no time. I love our Kia. Thank you Andrew for finding our perfect car!!??
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September 2023 by Tresa Nichols
Kia is awesome. My Telluride has been a dream! I have my oil changed and maintenance appointments with the service department and appreciate the competence and professionalism.I recently was dealing with a cosmetic warranty issue and they jumped right on it, ordered the parts and got things taken care of.
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August 2023 by Debbie Barker
Robert Gentleman was amazing! He took his time with me and explained everything on my new vehicle! I can’t express how comfortable and at ease he made me feel. My whole experience was perfect! He made this purchase so enjoyable. I’m so excited and loving my new 2023 Sportage XPRO. Thank you Robert and thank you Kia!
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July 2023 by Linsie Bee
Andrew is a great saleman at Kia. He is very knowledgeable and answered any questions we had. So happy with our customer service from him!
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July 2023 by Nancy Hayes
I purchased my Soul from Kia Medford in April of 2020 and have had nothing but exemplary service from the dealership ever since. It's easy to make appointments by phone or online; my car is seen and tended to as scheduled; the service is completed on time or ahead time; and everyone at the dealership is friendly and helpful. I'm completely satisfied. Thank you!
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July 2023 by Zachary Fandel
Great experience. We ordered a Kia Carnival ahead of time. It arrived early. The staff got straight to the point when we arrived. The paperwork was fast. They answered all our questions and showed me some of the main features for my trim level. They let me lead the pace of the visit/sale. I would buy from them again.
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July 2023 by Deanna Rossi
Chris Soles and Andre Morris were amazing! We have been working together for almost a year, when I finally made up my mind and ordered my Sportage. They stayed in contact without being pushy and were very patient. If you’re looking for a great car and sales team, go to Kia Medford and ask for Chris and Andre!
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July 2023 by Lisa Wahl
Andre was excellent to work with! He was focused but still fun. He made our purchase experience easier and we were not happy campers when we arrived. He knew his product and has been easy to reach since our purchase if needed with anything. We felt that they did what they could to get us the best deal possible in our situation. The general manager also worked with us personally. We went in very hesitant and we feel great about our purchase and experience. Road trip was a success!! Husband is enjoying all the assists features.
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July 2023 by laurel shields
I had bought a Kia from Lithia, Chrysler, jeep, dodge. My experience there was awful. I had purchased a car from them just to find out they had added heavy wax to hide that it had been in an accident. When I questioned them about it, they said they didn’t have to tell me anything. It poured water in through the door when I washed the car. The papers that said that I could look at car facts and have my own mechanic look at it, were the last papers in the pile after I had signed the whole contract! This was the first time I purchased a car, and boy did I learn some lessons.I drove straight to Kia (wish I would’ve just started there first )after that to talk to the manager about how to go about getting a different car, and when I could do that. He told me after I made my payments for a year to come see him. So that’s what I did. The team there was incredible. They answered every one of my questions. Showed me the Carfax. They washed the car, and walked me around it so I could check for dents or hidden damage. They let me ask as many questions I needed to, and never got annoyed.( a totally different experience than I had at the first place.)I’m telling you, if you need a car with a wonderful experience Kia in Medford is the place to go. I don’t think you’ll find anyone else in the valley with as much integrity as Kia!Laurel Shields Kia customer for life!