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January 2024 by Joyce Fisher Turman
Wow, what great customer service! Super fast, kind and affordable. I have worked in the car industry for years and have worked with numerous shops. These guys are by far the best. Highly recommend!
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January 2024 by Diane Faris
Stopped here because someone recommended them. I needed some blinker and back lights replaced. Not only did they fix my lights but put back a bumper that I messed up slightly.These guys were down to earth, sweet and did things that others might not have.I would recommended them to anyone!!!And I never give out ratings, they were definitely top notch to receive one!!!!!
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January 2024 by sabrina legacy
Had my car towed in today to check for rattle noise.Talked with Brian on phone...said it would be 85.00 diagnostic fee.Loren called said it would be 1400.00 to make repairs.Unable to afford that today I picked up car and was charged $163.50??????? No repairs done!!!!!!!I'm a woman...go figure.. the added cost that was Not OK.
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October 2023 by Chris Wagenet
I went to Lithia Honda and was told I'd need to leave my car overnight, and the diagnostic charge was $178. I said no thank you and drove over to Bob Thomas. My turn signal bulb was replaced in 10 minutes for FREE.
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August 2023 by Jason S.
The time, care, and professionalism at this shop is second to none! I've been a customer since Bob originally opened the shop. Bob was awesome and set a high standard. Brian and Loren are setting a new standard and continuing to make this shop the best option in Southern Oregon by far!! I am so grateful for their high standard of service, attention to detail, and caring. Thank you!!
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August 2023 by teresa anderson
They left me hanging. They didn't even acknowledge that I was there for service. They helped the men that came up and passed me in line. I won't be back to that establishment.
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August 2023 by Leslie Foust
Customers at Bob Thomas for over 25 years. Never disappointed.Services: Carburetor cleaning
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July 2023 by Donna Jones
I took my car in at 8:00 AM. I was asked if I wanted to wait or to be driven home. I elected to wait if it did not take too lg. My car was in the repair bay and I waited a short time. The car was finished and the repair was explained to me. I was at home at 9:00 AM. I am perfectly satisfied.Services: Transmission
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July 2023 by Lynn Anderson
Second time using Bob Thomas with the dreaded ✅ engine light on our car this time. Great service & rectification of our evap code. Our pickup was the thermostat. Both repaired & appreciated. Thx guys
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May 2023 by Nicholas Perez
Loren the Shop manager was amazing and helpful. Very upfront and took in account budget and expenses. Loren gave me a quote for everything that needed to be completed and let me know of the things that needed to be ASAP and others that I could wait till later since it was getting a little expensive. Great experience and will be coming back for all car and truck needs.Services: General repairs & maintenance
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February 2023 by April Morris
The mechanics are smart, professional, and trustworthy. I won't tolerate being talked down to when dealing with auto stuff, which is why I come here. I have been treated with respect and honesty. I've been bringing my vehicles here for at least a decade, and for good reason. Ladies, this is the shop for you.
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November 2022 by Loretta Nault
I have taken my aging (1996) Subaru Legacy wagon to Bob Thomas for years. With everything from a blown head gasket to routine oil changes, these guys are the best! Honest quotes. Ease of scheduling. Excellent advice. I highly recommend the competent technicians at Bob Thomas.
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May 2022 by CeCe Shoop
There always so nice here. They do a great job. I have been going to them for now almost 4 years
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January 2022 by brett barker
Needed a cold air intake installed in my '21 Mustang. Great job at a fair price. My car sounds and drives great! Thanks Brian and team. Will recommend you guys, and I'll be back for anything not covered by my contact or warranty.
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January 2022 by Donna Cartney
The most friendly and honest shop. They don't try to upsell things you don't need, and have fair prices. I recommend them to everyone I know.
