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June 2023 by Susan Hrdlicka
You will find a nice selection of newer, and the more popular, Birks in this store.My husband had purchased a pair of Birkenstock's leather tennis shoes online and wanted a second pair so we headed here to see if the had them. The store in Ashland does not. Here they have an excellent selection and at a better price than online.The young man was helpful to several customers at once.The only thing someone may not like is the prices are not listed on the shoe. However, let me say, you won't pay for shipping, and if you do have an issue, they are right there in Medford! And they are less expensive than buying through the Birkenstock shoe site.Enjoy your new Birkenstocks!!(If you find this review helpful, please let others know by hitting the like button. Thank you.) ?
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May 2023 by Mike
At Birkenstock we had a great experience. We had a very helpful women help us find the exact Birkenstocks we needed. Great experience.
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April 2023 by Kitty R.
Very respectful and professional service. The salesman was kind, polite, and knowledgeable! I am buying my first pair of Birkenstocks and really appreciated the help with sizing. I will definitely come back here if I need another pair or repairs. Thank you!
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April 2023 by Silver R.
Please sign to bring these back change.org/BirkenstockMe…The best style needs to make a comeback!
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January 2023 by Hero R
I have gone into this store 3 different times, the guy that owns/runs this place is just so rude and cruel to prospective customers. I just don’t understand how he can run this place, save yourself the time and money and go to Birkenstock direct. Fun fact, this place is NOT Birkenstock, so refunds will not be honored if you bought from Birk direct as I learned from the owner; and of course, not in a pleasant manner. No human kindness here when selling Jesus sandals sadly.
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December 2022 by Conagher Reed
I have gone into this store 3 different times, the guy that owns/runs this place is just so rude and cruel to prospective customers. I just don’t understand how he can run this place, save yourself the time and money and go to Birkenstock direct. Fun fact, this place is NOT Birkenstock, so refunds will not be honored if you bought from Birk direct as I learned from the owner; and of course, not in a pleasant manner. No human kindness here when selling Jesus sandals sadly.
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November 2022 by Liz C.
Giving it a 3 stars just cause they have a lot to pick from. But the customer service is not the best! The ladies at becks shoes in the mall have the best customer service! Too bad they didn't have the shoes I wanted in stock:( way opposit customer service, but I guess I had to suck it up for the shoes I was searching for.
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August 2022 by Dana Munn-Lydon
Great store bought my daughter her first pair of birks.
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July 2022 by Lee D.
5/7/22 Sorry for such a late review, but if you are following, I am way behind due to my 6/13/22 SF JapanTown incident, see Yelp. Sorry no recovered pictures... Quality/Quantity - Loyal to the Birkenstock brand as it supports my feet. Atmosphere - Small shop. I was not sure if this is an independent store or a part of Birkenstocks Corporate store? After reading "from the business" on Yelp, this is an independent store. Family insisted I get another pair because my other pair was disintegrating. I was lucky to find a perfect pair and in the clearance section! Total win! Plenty of mall parking. Open 6 days a week from 10am to 5pm, closed Sundays. Service - Excellent. Only 1 person was working, and there were like 10 customers. She did a GREAT job managing the crowd. I can tell that she was way behind today because I saw all the "returns" behind her that needed restocking. Price - $75 + tax, oh wait no sales tax in Oregon!! LOL. Owner Comment - FYI your Yelp website link has a security warning? Not sure if it is supposed to be this website? Congrats on your success since 1978.
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July 2021 by Vivian Vielma
Knowledgeable sales people
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May 2021 by Deanna Holland
They have great customer service. Limited sizes and styles but they can order what your looking for.
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April 2021 by Andrew M.
Ok. So this 5 star review is for the absurdity of the clerks demeanor and decorum during our shopping visit. Preface is my wife had gone to the store yesterday and took me today during the visit yesterday she reported back that the "elderly" man working the floor was incredibly ornery and annoyed with having to get shoes from the back for her and her cousin. Now I know my wife. She is a little tough to deal with sometimes but her favorite thing to do is shoe shop so chances are she was excited to be in the shop. Today when we went back there was a younger guy (maybe 40 or so) working and he was not too ornery but he was short with us and made this RIDICULOUSLY FUNNY comments to my wife and I and to a poor old woman who tried on a shoe. First thing he said after greeting us was made looking down at our footwear and saying "Oh no, they didn't sell those to u as authentic did they?" Referring to our Firkenstocks or Fake Birke's! He said our sandals "didn't quite cut it." Lol!!! Then the old woman She made a comment saying a shoe she tried on was dirty. The shoe sales guy responded by correcting her "you mean your foot is dirty?" What an insane thing to say to a guest right? I almost died in unbelief. The lady walked out and I went to look at the shoe and there were some imperfections on it. I was clear at that point the shoe guy was just being a "Richard" to the old lady. It was hilarious. If you want a weird shopping experience to here for sure on a Wednesday and a Tuesday.
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August 2019 by David Johnson
Birkenstocks. That says it all.
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June 2019 by Amy Graff
Excellent customer service. Had a fantastic selection and the prices were what you'd expect. Worth while to return when in the area.
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September 2018 by celine farrimond
Good selection and great customer service!
