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July 2023 by Google user
They have been taking care of Daisey and my previous dog Buck for 20 years or more. Dr Pope loves animals and the people who bring them in. He has the \"touch\" with animals and people. He is the best vet I have ever seen. One of the best things is that his pricing is very reasonable ? ? ? ?
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September 2022 by Pegeen M.
I'm always happy with the care we receive here!! Dr. Nikki & staff are professional, efficient & friendly! I know my pet is in great hands!
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August 2022 by Kathleen P.
I LOVE this vet clinic! I was looking to get a health certificate for my dog for international travel and no one in medford oregon really does it the way West Main Animal Hospital does. When I found out the last vet I booked an appointment with was indeed NoT accredited to get the Health certificate ... I called everyone and West main animal Hospital came in and saved the day! When I called them they said they were booked! Oh no !! " ... I HAVE to bring my dog to Italy with me for 3 months"... long story short .. we are at the airport now ready for our adventure! JENNY AT THE FRONT DESK MADE IT HAPPEN! Tell her I sent ya! 5 stars
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August 2022 by Laura P.
New to town, I was anxious to find good veterinary care for my cats. My petsitter recommended W Main AH to me so I made an appointment for my senior kitty. As they are so busy like all vets, I waited 2 weeks to see a doctor. When I entered, I found the clinic to be clean and well-organized and was greeted right away by the friendly receptionist who promptly checked us in and showed us to an exam room off the waiting area. My cat is deaf which is good because the noise coming from behind the door to the clinic area was loud with voices and barking dogs. I noted this as my other cats would be upset by this. A nurse came in within minutes and gathered my information. Dr. Tegarden came in after a short wait and was very warm & welcoming. She gently examined my cat and let her return to her carrier while we discussed her situation. I was very pleased to be regarded as knowledgeable about cats as I've worked in a shelter many years volunteering with them. Dr Tegarden was kind and respectful and shared her experiences with me on other senior felines. She was not pushy or pretentious at all and really took the time to listen to my concerns. Together, we agreed upon a treatment plan that would give us more information about my cats ailment. I felt heard and left feeling good about the meeting. Check-out was prompt with all medications and their applications described carefully by the tech. Very impressed with this practice and will trust them with the care of our senior kitty! Just wish they had room for separate dog & cat areas.
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August 2022 by Tobi J.
Wonderful facility. Took my chihuahua for dental and tumor removal. Staff was professional and answered all my questions. My baby was well taken care of.
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March 2022 by Nichole O.
I took my 13 year old chihuahua here because he needed his teeth cleaned and putting him under scares me. He was also developing a chronic cough. The wait was long to get in but I assumed it was because they are really good. The prices were high at the initial exam for everything which is fine because I think you get what you pay for, and my dog is my child so I will pay whatever for him to receive good quality care. After the initial exam they called a week or two later and asked if we could come back in to follow up on his cough as it was not getting better with the $75 medication they suggested. I asked if it would be a no charge visit since it was a follow up and they told me it would not be no charge. So they like to buckle and dime you. Then one morning I woke up with my dogs blood everywhere in my bed. I called them to get him in immediatly (obviously it's a serious emergency and they are a hospital). They refused to see him! I called my old vet office and they got him in immediately. So I would not recommend this place to anyone and I would give them 0 stars if I could.
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October 2021 by Mary Lange
For those who have family members who are animals lol , Best Friends Animal Hospital is a gem! The staff are very concern,polite, and caring when it comes to our family and resonablely priced. Let's be real when it comes right down to our pets we are their security.
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September 2021 by Alene J.
From the moment I made the first telephone call I felt special. I had not been to West Main Animal Hospital before. They were able to fit me and my kitty in the first day. The Doctor was thorough with the examination. She gave her diagnosis and recommendations. My kitty did end up having surgery. The after surgery care was amazing. I received an inquiry text from them. After I responded I received a phone call and was seen again the day after surgery. I've never had this much care from my previous Vet. I actually received a thorough written report from the Vet. My kitty George is doing great.
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March 2021 by Amber Fields
When I called in concerned about my dog they were extremely helpful over the phone. I have used them for two years now.
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January 2021 by Christa R.
The staff at West Main Animal Hospital are friendly and knowledgeable and have taken excellent care of my cats for many years. I highly recommend them!
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August 2020 by Elizabeth S.
My elderly dog is sick with kidney failure and the recommended treatments are bringing her back from digestive problems and lethargy to her fun loving self. The service across all staff members has been both caring and efficient, which I appreciate during such a heart breaking time. My only challenge was getting my dog an appointment with the office being booked out several weeks. Waiting 5 days for a cancellation while my dog was so sick was nerve-racking.
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January 2020 by Colette S.
Dr Tegarden has been helping figure out how to make the last years of my dog's life comfortable. After having some very bad experiences with vets in the area, she is a breath of fresh air.
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November 2019 by Jena W
Very friendly and kind staff. Sent a card after my dog passed away with her paw print in it.
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June 2019 by Rachel S.
I highly recommend West Main Animal Hospital. We had a very scary situation with my dog and we do not have a regular vet. This animal hospital got me in so fast and had a room already set up by the time we got there. The amount of attention they paid to my puppy was very wonderful and the staff made us feel comfortable and explained everything to us. They are now our regular vet and I couldn't be happier.
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May 2019 by Michael D.
I am a person that loves positive evolved beings this place is filled with them. The staff is hyper aware and compassionate. Dr Teagarden and Sara are A++++ players in the game of life! I highly recommend them to anyone with a pet they adore