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February 2024 by Cecilia Nungaray
Sales rep jeff was amazing at helping us with our questions and as well as helping with our trade in and upgrading!!
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February 2024 by Kate K
I switched to AT&T because of the customer service at this store. Seth was insanely patient, present, knowledgable, kind, and helpful while setting up my new service. Isaiah is also absolutely fantastic and so patient and helpful. Visiting your cell provider is usually a real nightmare, but this store is a total exception. 10/10 highly recommend them.
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February 2024 by Evelyn Sawtelle
I was completely surprised at how wonderful my experience was period Robert was absolutely amazing period very, very helpful and I do believe I've not had as good an experience ever in a phone center. Period absolutely terrific!
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January 2024 by Kendra Merck
Jake is a Rockstar.
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January 2024 by Chris Mehl
Employees very helpful n knowledgeable answered all my questions
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December 2023 by Sheryl Wirts
Ivan is great! He helped me figure out which phone was best for my needs. He is patient and kind.
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November 2023 by GB
Super fast service and zero pressure totally got what I wanted and super friendly salesman will be back thanks.
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November 2023 by Terry Cantwell
I was so frustrated with the online customer service. I had spent an hour to still not get my problem resolved. I finally went to this store. Jake greeted me at the door. He was so kind and pleasant and professional. He took care of the problem and I was out of there in 30 minutes! Thank you Jake!
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November 2023 by Aj
Be very careful visiting this store. Double check everything they do and get everything in writing. Because they will refuse to fix their mistakes and tell you it’s your own fault.I traded in a phone as part of a promotion and they credited the wrong phone number. Their answer is along the lines of “oh, well. There is nothing that can be done.”
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September 2023 by Brian Brewer
The employee who was helping me, Hunter, was professional and extremely knowledgeable. He is a tremendous asset to your company.
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September 2023 by Jaysen McMannis
When I entered this particular AT&T I felt welcomed and comfortable. I was impressed with the staff and found exactly what I needed. My phone that I purchased was in amazing condition and overall I am very satisfied!
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September 2023 by Epx 998
!!! DANGER DANGER !!! I have been a customer of Direct TV for over 10 years. I recently moved to Medford and had a order in to move my service. We had a install appointment but had to put it on hold due to illness (We can have a installer come in why we are recovering). So we recovered and I head down to the ATT store to try and reschedule me install. These guys at the Delta Waters store said my account had been cancelled and that I needed to create a new account, promptly asking for my SSN# to verify... I actually laughed and said that was not going to happen, that I would call support to see what happened. I called support and confirmed my account had been cancelled, THAT DAY! So these used car salesmen at the Delta Waters store actually cancelled my account, WITHOUT my consent, thinking they could generate a new order for themselves! Wow what crooks! The vanilla ice looking guy at the store definitely gave off a scumbag vibe, the support engineer confirmed that vibe was correct! AVOID THESE GUYS AT ALL COST! THEY ARE CROOKS!
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September 2023 by Angela McDaniel
Customer service is absolutely horrible and I've never been treated so rudely. I asked to speak with a manager and it was the manager. I have been a victim of fraud recently and was offered absolutely no help. My bank has told me that it's a security risk to even have mobile banking on an AT&T phone. I am so heartbroken ?
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August 2023 by Melissa Jones
Ivan was so amazing. I was really distressed about having to replace my phone and he helped me with the best device and phone plan and accessories (I’m not that tech savvy). He was kind and understanding and I would def recommend to ANYONE! Thank you Ivan!
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July 2023 by Marie McDermott
BJ the Manager at Delta Water AT&T had my highest respect and praise. I suggest their location to any one seeking phone service .
