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October 2023 by J. Forwood
If I could rate this pharmacy with no stars I would. Understaffed. Will not answer their phone. You can't leave a message because the mailbox is full. Automated renewal system doesn't work right. Staff is rude and unwilling to help. When other pharmacies I've used were out of a medication I needed, they would check with other local pharmacies to locate it for me. Not this one.I waited in line for 40 minutes to be told I had to call around and find it myself, then have my prescription transferred to the one that has the medication. Well guess what. I'll be having all my medications transferred.
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September 2023 by Mak S.
Avoid this pharmacy at all costs. You will have a terrible experience every time. They will have you come back in an hour or a day while they're 'filling' your prescription but when you come back it turns out there was a delay or they didn't realize they were out of that medication and had to order more. God forbid you have to deal with 'Goatee Guy,' if you see him just walk the other way.
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September 2023 by Traci T.
Website hours are inaccurate! Says they are closed from 1:30-2:00 for lunch. Drove across town to pick up rx for my mom and arrived at 1:08 to discover they were all locked up and had makeshift signs stating they are closed from 1:00-2:00. At 2 when they reopened I mentioned it to the tech and she didn't seem to care stating "ya there's a lot of lies on the website".
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August 2023 by Jessica Damos
Stephanie M is my favorite pharm tech, she makes every wait/visit fun and light. It’s a really nice change to customer service, thanks for always bringing the good vibes lady ??
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June 2023 by Dan Rogers
Great service today thank you.
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May 2023 by Maggie Walker
I went in for reconstructive foot surgery this morning and called yesterday to make sure we could fill my prescription I got day of. When I got out of surgery my fiancé went in to give them the prescription where they told him they couldn’t work with him after reassuring me they could. Then I called them and they hung up on me 6 times and after finally getting a hold of someone they placed me on hold. My fiancé went back to see if the prescription would be filled after the manager had someone call me and they told me they would fill it. Then he arrived and they told him it would be tomorrow which I can’t wait for. Then when we asked for the paper with the prescription to be filled somewhere else they refused. I am in excruciating pain and this is absolutely unacceptable. Please if your loved one or yourself is going through a complex surgery and needs their prescription filled never come here. Horrible horrible horrible customer service, management skills, and overall will be the last time I shop at this establishment.
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May 2023 by Jessica Young
Terrible hours. Closed everyday from 1:00 to 2:00 for lunch. Was waiting first in line at 9:00 a.m. for opening and wasn't waved forward to approach the window until 9:08. I see very long lines often when I'm shopping. I'm looking to change pharmacies.
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April 2023 by Alice Murray
Unfortunately the service has went down alot. Filling wrong meds. Or had to wait week for meds. Take days for them to be ready. Line wait 20 to 30 mins.It was lot better with Meredith there
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January 2023 by Tom M.
The staff is very nice but the pharmacy is unusable. I had a emergency Rx called in and I tried to reach them 15 times and left three unanswered messages. I have had to go elsewhere. I dont think this is due to meanness or neglect but that they aren't staffed well enough to function safely as pharmacy
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December 2022 by scott thorburn
They don't answer the phone and are not always friendly .
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December 2022 by kathleen C.
Albertsons/savon has been my pharmacy for decades. Any issue I had with medications, I was able to eventually work out.That was when I could actually contact someone by phone. My calls go unanswered. I need to go to the pharmacy in person several times for one prescription just to check that the prescription was received and is being filled. The pharmacy is embarrassingly mismanaged.*************The techs who have been there since before Meredith left are awesome.
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November 2022 by aubrielle garcia
This pharmacy is horrible. They NEVER answer the phone or return messages. I have called about 10 times for the past two days and left a voicemail … nothing. They aren’t the nicest people either. Time to switch pharmacy’s for the lack of professionalism at this specific pharmacy. Would not recommend to anybody
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October 2022 by Marijean Bernardo
They never answer the phone or return messages. The pharmacy delivery app is not much better. Every time I check the status of my delivery, it says "tomorrow." After 12 years, I'm done with this pharmacy.
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June 2022 by Jeff Lage
Called the pharmacy repeatedly to no avail - finally went down to the store, the line to pick-up went 1/2 way down isle 6 with a total of 11 people in line, spoke to a few locals and this seems to be the routine here which tells me they don’t care much about customer service.
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February 2022 by Rene Smith
I just want to say that every time I've come in there before in the past there's been long waiting but recently there are two workers that always go above and beyond and that would be Jay and Christy I'm very pleased with how they are so wonderful with customers and even if your prescription is way later in line they will help bring it forward to make sure you get what you need fabulous service from those two