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October 2023 by Meg Otten
Fabulous experience at Action Auto! We were on vacation and the brakes started acting up. They fit us in on a Friday, did the work for less than another shop quoted us and, most importantly, treated us with fairness, kindness and expertise. Wish I could use them for all my car needs!Services: Air & cabin filter replacement
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October 2023 by Meg O.
Fabulous experience at Action Auto! We were on vacation and the brakes started acting up. They fit us in on a Friday, did the work for less than another shop quoted us and, most importantly, treated us with fairness, kindness and expertise. Wish I could use them for all my car needs!
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September 2023 by Thomas B.
I highly recommend this shop for all your auto repair needs. Our master cylinder and brake booster went out on our Suburban while traveling in from out of town. Travis got us in right away and had us back on the road in less than 24 hours. Excellent communication! Excellent overall customer service! Excellent value!
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September 2023 by Michelle W.
I am so glad I found this place. They are kind, honest, affordable, and do good work. I brought my car in and they were able to repair quickly.
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September 2023 by Erin M.
I'm so happy I could cry!! My family moved to the area in June and I have spent most of the time just trying to find an honest and reliable mechanic to fix a problem I've had for months. One place charged me for things it probably didn't need and didn't even fix the issue (clunk sound when braking/going over bumps). The second place kept my car for nearly 2 weeks before trying to overcharge me for more stuff it doesn't need. In search of a third opinion, I contacted a few places on yelp and Action was the only one who reached out with actual questions in order to diagnose the problem. I was able to set up an appt all thru the yelp app and my car was done in ONE day. The clunk I've been trying to get fixed since June is finally gone!! Action has a new customer for life. Completely honest, reliable, and affordable! So glad to have this saga finally over and a safe, working car again, I just wish I would have gone to them first!! Thank you again, you guys rock!!
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August 2023 by Lisa Welch
Not a fan. I expect excellence and feel like I was being scammed. I get my car back, no basic fluids were kindly topped off, and my engine filter casing was left un-latched and hanging open. Always recheck under the hood no matter where you go. Good mechanics are a thing of the past~
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August 2023 by Kelly Southall
I called looking for someone that could do the work quickly as auto dealerships were approximately 2 week wait they were able to get me in the next day which was important because I had to take a trip out of town to a different state work was excellent the Personnel was excellent I would recommend this shop to anyone
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July 2023 by Tyler Hoevet
My go-to place for any auto repair! Travis and the crew are great!Services: Auto engine diagnostic
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May 2023 by jill easter
Travis and the team at Action Auto are great! They're thorough and honest. They've been able to squeeze us in when we need help and they offer fair prices. I wouldn't go anywhere else.
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May 2023 by Jessica Stephens
We were in Medford for a weekend, we live 5 hours away and our car started over heating and leaking coolant. Monday morning we tried the dealership and was told a week and a half before they could look at our car.My aunt suggested Action Auto, so we called. Travis asked us weekday was going on, had us look at some things on the car and checked that he could get the suspected part the same day. When he confirmed that, he agreed to take our car and get it done the same day!! Travis saved the day and we could get home only one day late.
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March 2023 by Lori Bennett
Wonderful service. They pay close attention to your vehicle and the prices are very reasonable. Travis is a great guy and is very professional and friendly. I recommend this auto shop for all of your vehicles needs
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February 2023 by Celeste Grace
Awesome Customer Service! The "crickets" are gone.My Explorer never sounded better!! Thank you!
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February 2023 by Yo Boo
Great auto repair shop!Travis has excellent customer service skills at the counter! Very knowledgeable mechanics, great, friendly staff all around! I don't trust many shops with my Toyota but I've been going here for years and never once had a problem. They address the problem promptly and professionally and get you back on the road. Ive trusted them with everything from a simple oil change or an alignment to putting in a new transmission.A very trustworthy and professional business!Highly recommended!
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October 2022 by Feri Tyler
We are vanners traveling from AZ- We have a 2018 Ram Promaster 2500. We stopped to get an oil change at a dealer on the way here and were told we had drops that were probably transmission fluid but that it was mostly likely something minor and safe to continue on to Oregon. We were advised to have it serviced once we arrived and when we got here we parked it for a few weeks.When I moved the van I noticed dripping on the driveway. I called the dealer and was told that they didn't have any service openings until January 2023- a 3 month wait. They had "drop-ins" but that meant we would have to leave our van- which is also our home-for 3 weeks before they would even be able to get around to looking at it to figure out what was wrong.I did a search and found Action Auto. All of the reviews are awesome but one in particular stood out- a person had 2 vehicles that their dealer said needed 5-6k in repairs. That person brought both vehicles to Action, and got the repairs for hundreds- not thousands. I filed out their online form and received a call in less than 2 hours. Travis was thorough, informed, interested, asked all the right questions and made no promises. That was Tuesday. We took the van in at 9:30am on Thursday. He called in less than 2 hours to tell us what they'd discovered, how much parts would be, and that they'd have it done by 4:30. Yes, the same day!Not only was it incredibly reasonable- we were happy to pay their price but It was also finished by 4! When we got there Travis showed me all of the damaged parts, was complete in his explanation and as a side note has THE best customer engagement manner.I know exactly how we incured the damage. We live offgrid. Our roads are atrocious. His explanation was honest and with no run around. We know he didn't do it all by himself, there's an awesome team whirring behind the scenes, thank you to those folks too!We would give more than 5 stars if we were able to!Service: Transmission repair
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October 2022 by Angela Oliver
Honest and friendly, only place I would take my car.
