About NAPA Auto Parts - High Desert Automotive Supply Inc
NAPA Auto Parts - High Desert Automotive Supply Inc. in Madras, Oregon, is known for its exceptional customer service and support. Reviews highlight the store's willingness to go above and beyond, such as delivering parts to roadside repairs for those not from the area. Customers share experiences of staff members opening the store after hours to assist with urgent needs, demonstrating compassion and professionalism during difficult situations. The knowledgeable staff, including a helpful young lady, provide informative assistance, ensuring customers find the correct parts. If an item is not available, they offer suggestions for alternative sources. Overall, NAPA Auto Parts is recognized as a reliable and caring parts store that restores faith in customer service.
We had a truck lose a radiator hose north of town about 3 miles.They brought out the parts and we was able to make the needed repairs. This is very unusual for a parts company to bring parts to a road side repair of someone who doesn't have an account or from the area. These people are amazing.Dave Suitter Trucking
September 2022
Always helpful and yet small enough I can always find my husband when he wanders off!
August 2022
I love Napa always have exactly what I need and I love the 20%off for women on Wednesdays ?
