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August 2024 by Ashley Dunham
⭐️⭐️⭐️⭐️⭐️⭐️
? Hands down best customer service in town when it comes to tires and all the things tire related. We always use Point S for all of our tires, brakes and oil changes. Not only do they have great customer service they always have better prices and do a fabulous job.
?Steven went above and beyond to give me a great deal on a set of new tires.
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August 2024 by Danell Stewart
The Point S tires in lebanon oregon is amazing... The manager genuinely cares about her customers and the way we felt when we left there was what will always bring us back...Thank you Eileen and Crew
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June 2024 by james cavallo
Really good place to go for service work as well as tires. good customer service fair pricing and most of all. there fast.They do all kinds of other work there besides tires. i know they do brakes, and they did a power steering pump install for me as well. great group of courteous and respectful staff.
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April 2024 by Chris
An unfortunate mix of greedy and incompetent. Really wanted to like them, but... They refuse to change brake pads (~$60) without replacing entire rotors (~$550). And they were unable to diagnose a serious problem with brake lines/clutch hydraulics. Said everything was fine when everything was very much NOT fine. Had to take my car elsewhere to get the issues taken care of.
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March 2024 by Jamie Hermans
Went in to have a screw removed from tire on a whim, right before they closed on a Saturday. Got me all fixed up in no time. Steven has superior customer service and the team did great!! Thank you!!
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March 2024 by Charles Odom
The Lebanon store was absolutely negligent about my son’s vehicle. It was in 4 times and they kept charging us for an issue that I solved on my own. They never noticed there were hub spacer rings on the vehicle. I ended up buying 2 sets of rims and spacers at their suggestion finally I showed them and they still charged me for the work that needed to be done to put the original rims on with the right tires. It totaled around 950 dollars, which over all isn’t that much but paying for their mistakes isn’t something I’m willing to do. I will never go back to Point S an any location. Side note, I did give them opportunity to make it right and I do not enjoy giving a negative review
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February 2024 by Don McGlauflin
The staff was honest with what was wrong. They did a fantastic job fixing my car.
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February 2024 by Danielle Myers
Excellent, speedy service with a fair price!
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January 2024 by Christina
Went in to get a diagnostic test done. Leslie test drove and checked out the vehicle. He was very helpful and nice and printed out his notes. The guy at the register was great to talk to, he was knowledgable and nice also. I asked about appointments and you want to schedule in advance, and the type of appointment factors in the wait time.
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November 2023 by Marty Johnston
Staff was friendly and knowledgeable. I felt very comfortable and well taken care of.
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November 2023 by Gary G.
Eileen took my call and had a price in minutes. Prices are great! And the customer service requested from everyone there was far beyond my expectations! In todays world you just dont see that. Hats off to the entire team at Canaga Point S
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October 2023 by Kalista Godard
Eileen was amazing to work with and got us the best deal on a new set of tires! Easy process, amazing price and friendly customer service! We will be coming back with our other vehicle soon ☺️
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October 2023 by Zac Hales
Eileen and the whole crew at Canaga Point S tires was extremely outstanding in great service, going above and beyond (Thank you so much!!), selection on new tires for my little pickup and also great pricing!!! Another great experience buying tires at Canaga! Thank you again and I’ll see you again for all my tire needs!!
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October 2023 by Jesse Lloyd
Stephen went above and beyond and helped get our only family rig back on the road. great communication, caring employees, and quality work. will recommend to everyone. Thank you Stephen and the whole team down there
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October 2023 by Jett Mcconnell
I called a few weeks ago for an alignment and 2 wheel mount and balance was told 199 I go in they can’t do the alignment without an additional camber kit even tho I explained the problem over the phone and was still only told the 199 and was never told there would be an additional charge to be fair it was only 20$ extra than I was originally told until they give me my keys tell me my car was done I go out the tires we’re NOT put on whoever made the appoint didn’t add the mount and balance on there so instead of the 199 I was told I ended up spending 285 after I had to go back in and inform them that the tires were not installed because I had to pay for the mount and balance after the camber kit and the alignment and wait even longer Very unorganized business I’ve never had so many problems with a tire shop the mount and balance should have been free or at least discounted after all the issues I had
