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September 2024 by Leticia Hill
Best service EVER!!!! We completed the entire transaction in one hour max. Juston was phenomenal and I highly recommend going over to Lakeview and buying your next vehicle at Hall Motor in Lakeview.
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September 2024 by mesa greenfield
Hands down the best crew around from sales to service department! They have all been great to work with and are always striving to exceed our expectations. Jordan has worked hard to make sure our rigs are always taken care!
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August 2024 by Thom Rounds
The service department and office staff stayed late on a hot summer evening to help us with a potential engine problem. While they close at 5:00, when we called from Klamath Falls the service advisor offered to keep the doors open until we could get there. Their service schedule is booked out for weeks and knew that we were traveling through - not likely repeat customers.
Two techs and the service advisor made us feel at home and that our concerns were theirs too. Hall Motors went above and beyond with outstanding customer service!
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July 2024 by Alicia Pradmore
Was just looking at a car for fun, decided not to get it, then was told about a GMC, fit my needs and I drove home in it. Super easy and everyone was friendly! Thank you.
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June 2024 by Jay Orueta
Drove to Lakeview today and had our 2023 GMC 3500hd serviced. iIn the lobby we had the pleasure meeting Jordon their Service Writer. We checked in with her, reviewed what our needs were she provided us a loaner car and said she would call when they were finished. We went into town to contribute to the local economy purchasing supplies. Jordon called to inform us we could pick up the truck. On arriving she reviewed the work done and thanked us for using Hall Motors. Jordon is extremely personable, knowledgeable, friendly and professional. Her customer service is second to none. Thank you. Jay
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June 2024 by Keith Clochesy
Juston and Fernando were great, Juston found the perfect truck for us.. thank you Hall Motor Company ?
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May 2024 by Stanley Yagi
Great guest service salesman made me feel like family.
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April 2024 by Dale N
What an awful experience. I sold my truck in December 2023 when I decided to buy a new truck. I thought going with a "small town" dealership would be a good idea. I paid the deposit and put my order in for a GMC2500 diesel with Hall Motor. Since I got my own financing, I would essentially be paying cash for the truck and told Juston I would be taking care of the license and registration myself. After a 3 month wait the truck arrived and, I was sent a contract. Listed on the contract was $384 for “License, Title, Transfer, DMV”. I questioned this since I would be taking care of these items myself. I was told this is “processing fees” even though there was a separate $200 “Documentation Fee”. I told them the right thing to do would be to remove these charges but, I would still be purchasing the truck. I got a call from the dealership late the day before I was to pick up the truck and was told they would not be selling me the truck I ordered and to buy one somewhere else. I asked why and no answer was given. I hung up the phone in disbelief. I got up the next morning and sent a sincere email addressing the owner. I thought maybe there was some misunderstanding. I even acknowledged the fees would be applicable. I never heard back. Juston sent me a text asking where to send my deposit and I asked why they would not sell me the truck I ordered. No reason was given. He said the decision was final and, he would no longer be responding. I contacted GMC about the situation, and they filed a complaint against the dealership. GMC informed me (3 weeks later) that Hall Motor would not sell me the truck because I refused to pay the additional fees. Simply not true. I acknowledged in my email to the owner the fees would be applicable. I ended up ordering a truck from a dealership in Klamath Falls (a much better experience) and got more truck for the same price I was paying at Hall Motor. Take the short drive over to Klamath Falls, you’ll be glad you did.
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March 2024 by Justin Miles
Excellent professionalism. Top notch handling as far as customer service and real person interaction. Nothing I paid for was for the company...... everything was what I asked for!
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March 2024 by Agent Orange
Awesome sales people. Fernando was the best. Highly recommended.
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March 2024 by Heather Rivera
Juston at Hall motor was the best to work with! He gave us an amazing deal on a jeep for my son, and got us out of a bad deal that we had gotten ourselves into. Would definitely recommend working with him. Thank you so much for your help.
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February 2024 by Trevor Schluter
Juston and Fernando were amazing to work with. Recommend coming here for all your vehicle needs
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February 2024 by Kristi Bennett
Awesome! Quick, great communication, friendly staff! Thank you Juston!!
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February 2024 by Jamie Davis
Great experience buying a vehicle work Juston.
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February 2024 by Stevie Fleming
Awesome time here! Great workers!
