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July 2023 by Dominic Jones
Told him i needed a brake line replaced and he said "I'll take a pass on that." Meanwhile, the website and everything else says they work on "brake pads, brakes, and brake systems". Must be nice to pick and choose who you want as customers.
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March 2023 by Christian Buchanan
Awesome experience. They took my car in on a last minute situation, with a serious leak, and had it back to me in a couple days, and a good price. Good folks and I WILL go back.
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January 2023 by Kent J.
Vic's has helped me and my family out countless times over the past few decades. Consistently reliable and timely with their service. Even when I'm residing in California, I will wait to get some of my car work done when I drive home to visit. Grateful for this place!
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December 2022 by Marlene G.
My power steering was destroyed when rodents ate through the wiring(!) Had it towed to Vics and was very impressed with their responsiveness, keeping me updated as to the status of the repairs and complete transparency with regard to cost (which was fair). Would definitely take the car there again, though I hope I don't have to for awhile!
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October 2022 by Kenneth Bush
Long time independent auto repair. Great place! ??
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July 2021 by 4everdrum ..
Don't listen to the fake 5 star reviews. I went their awhile back to fix something on my bar that was rattling while i was driving. They said they could fix it and they fixed something completely different and i was left paying for 2 parts of the car to be fixed. Careful taking your car in. "Something else" will be wrong with your car and they'll fix it so you get charged more. Will never take here again. family and friends have had problems with this place too.
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February 2021 by Cody Owen
This is an outstanding shop. Mike and the rest of the team did some great custom work with my truck and saved me a lot of money and hassle in the process. Can't express enough how pleased I am with the service. It is hard to find an honest shop like this!
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February 2021 by Karin M
This place always takes great care of us and our cars. We always ask for Bryan.
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January 2021 by Katie Berkham
They were able to set up an appointment for me fast and were helpful right away. They fixed the issue I was having with my car in a quick and timely manner. Great customer service and fair prices. I definitely will be returning. Thank you!
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December 2020 by Don T.
We have used Vic's for all of our cars for the last five years. They do a terrific job and never overcharge or try to have us do unnecessary services.
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November 2020 by Jim Douglass
You can count on Vic's to do a complete and honest job no matter if it's just a minor adjustment or an engine overhaul. Thanks Mike.
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November 2020 by Allison Cook
Poor customer service. Arrived to check on our vehicle at the end of the day and was met with an annoyed attitude and told to return in half an hour. Went to run errands and an hour later got a phone call, “So are you guys coming back or what? I told you to come back in half an hour.” Disrespectful, uncalled for.
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September 2020 by Lingyan Kong
I had a great experience today with Vic's auto center. I chose the shop because it's close to my home and I need to have the car checked asap. They were all booked but told me to bring the car in the morning so that they can find some time to look at it. They did diagnose, found and fixed the issue. They also did the oil change. All done in one day with fair price! I'm so impressed and pleased. Will go to this shop in the future!
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May 2020 by Dani V.
If you know nothing about how an automobile works you can go here to be taken advantage of. We dropped off an older project pickup to have the speedo cable replaced, which requires reconnecting the cable from the speedo into the transmission.(something we can do but preferred not to since we don't have a lift and my husband doesnt have full use of his legs & one arm). We asked that Vic's take a look at the carb setup due to some hard starting issues. A few days later we got a call with a quote of $1500 to fix the carb, brakes and overcharging of the battery. This did not include the speedo cable replacement which they never bothered to do. So we paid the $100 "diagnosis"fee and told them "no thanks". Within a few hours we replaced the $20 voltage regulator which took all of 10 minutes, tightened the loose bolts in the carburetor base (which was a simple eyeball diagnosis), plugged in the disconnected wire for the electric choke and adjusted the brake pedal. No joke $20 and part of an afternoon to fix what they wanted $1500 for. We ended up finding a shop just across the freeway in Tigard that took care of the speedo cable and billed us fairly for 30 mins of work it took. It starts like new and runs sooo much better. Shame on Vic's. We would have gladly paid a few hundred for the repair and not questioned it, you would have come out ahead and had a customer for many years. Instead we will steer folks away from you with every chance we get.
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April 2020 by Brian Friesen
Vic's is great to work with, I'd definitely recommend giving them a call!
