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January 2022 by Google user
Brad the Bank Manager is a knowledgeable financial asset. He helped us with many large wire transfers, financial advice on complicated transfers and processes. He is professional while being warm and friendly. I would highly recommend Brad for any large and important banking/financial services.
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January 2022 by Debbie Mahoe Wilkins
Brad the Bank Manager is a knowledgeable financial asset. He helped us with many large wire transfers, financial advice on complicated transfers and processes. He is professional while being warm and friendly. I would highly recommend Brad for any large and important banking/financial services.
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June 2021 by Debbie Wilkins
Brad the Bank Manager is a knowledgeable financial asset. He helped us with many large wire transfers, financial advice on complicated transfers and processes. He is professional while being warm and friendly. I would highly recommend Brad for any large and important banking/financial services.
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September 2019 by Martin D.
I had been with Chase for years, but I wanted to open an account at a bank closer to me, and one that was not one of the banks "too big to fail," like Chase. US Bank fit that description. It's essential that the bank I use has a bill payer online system, which US Bank does. The problem is, whenever I try to get into it, the system tells me I'm using the wrong password (I'm not). After several tries, it tells me the system cannot be accessed. I have checked online to see whether i'm doing something wrong, and I see a lot of similar complaints by other customers. I have complained to the bank more than once, and nothing has happened. The branch office I use is fine, but they cannot do anything about the faulty computer system. Sadly, I'm about to take my account back to Chase.
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February 2019 by Russell Allen
They could not cash my check it was to large and they would locate another branch that would carry the amount I needed. I tried to call the individual branches but could not get through to them so I guess I will drive around all day long until i get the right us bank. Glad I bank elsewhere I'd never bank here.
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February 2016 by don stecher
Horrible customer service, high fees, low interest for customers. They actually gave our mother in Illinois one of our checks for $1K,....and then told us WE would have to approach her and wrangle the money out of her!!! Incredibly anti-customer.....