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March 2024 by Haley F.
I love this organic dog food and treat store. For a moment, I thought I walked into a grocery store with the way that it looks. Employees were really nice and said hi when you walk in. My dog loves it too!
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January 2024 by Kelsy Kannegiesser
The best pet store with a great selection and the most helpful employees! We love the treat samples to explore new items.
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January 2024 by Marny Moore
Always friendly and helpful people working there, and they carry top-quality items/food/supplements for my VERY picky dog. Definitely my go-to!
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January 2024 by Caitlin Franklin
Stopped in today looking for something for my dog, I wandered around the store for a quite a bit, while two employees chatted it up, one of them sitting on the counter. Both ignoring me. I didn’t ask for help at that point because obviously they didn’t care to help me. Won’t be returning to this location for sure, I’ll happily take my business to a location that the staff actually cares about their customers. So rude!!!!!
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November 2023 by Ian Hopping
My fiancé goes here weekly and only to this location. We have gone to the other locations but this one surpasses them all with their customer service and how they treat my dog. Tam is amazing and goes above and beyond regular customer service. Our princess Kali has the worst anxiety tried to bring her into another Mud bay and the employees said you should probably take her to your car. Tam on the other hand try's to interact with her, give her treats, and just simply care. My fiancé almost left in happy tears today. Top all that off I asked about dry dog food and left with a couple samples. None of your other stores offer that when you inquire about dry food. You also don't have to ask for samples they always make sure you get one with your purchase. James the store manager is also very helpful and amazing. Please give Tam a raise she deserves it ?
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September 2023 by Tyler
Friendly knowledgeable staff with a great selection of toys and food. Their cat trees are top notch.
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August 2023 by Douglas Marlow
Exemplary customer service and a great selection of food, treats and toys.
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July 2023 by Shari Carroll
Super very helpful and friendly people who help address my finicky dog’s specific needs. I’m new to Mud Bay but after two visits, I’ll now be a rwgular!
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June 2023 by Maha Shakir
Nice cozy place to shop at in a busy plaza. Friendly staff. Huge variety of pet snacks and toys.
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May 2023 by Adriana Fournier
Great customer service and products for my very active dog.
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April 2023 by Bree Gaff
Super friendly staff and lots of selection! They gave me some dog treat samples and a hand written thank you note! Their toys for dogs are also high quality and affordable.
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March 2023 by Elisabeth Jordan
I love my 4 cats, and I love Mud Bay. The customer service is great, the place is clean and bright, and the variety of products is great, too - BUT it is too expensive and I didn't buy anything on my latest visit.
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March 2023 by Amber Diaz
Always have great treats and toys for my pupper, and if he comes in with me he always gets some pets and a special treat from the staff. Love this local roots chain
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February 2023 by Suborna Prince
Everyone in this place is incredibly cordial. Despite having anxiety, my pet is fine in this place. loves to sniff all the treats and like the personnel! The selection is decent, and the prices are reasonable. The personnel appear competent and attentive. Though there may have been a wider variety of some goods, overall I have no issues! They have what I need in a respectable setting with a kind staff. Although it is a shame, there can be a parking shortage when there is work going on. Will undoubtedly change shortly.
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December 2022 by Megan Melady
Hands down the best pet supply store. So friendly and helpful with great products.
