Mailbox Centers in Lake Oswego, OR

“The workers at this store especially Cassandra was extremely helpful and informative towards my situation and even went out her way to call me back and give more ideas which I very much appreciated it”

“I recently had an incredible experience at The UPS Store that truly went above and beyond any customer service expectations. Just two days ago, while picking up a package, I found myself in a bit of a predicament as I had accidentally locked my keys inside my car. I mentioned my situation to one of the clerks, David, who was there at the time.

Without hesitation, David promptly finished up his tasks, and, taking time out of his own lunch break, offered to drive me to my house to retrieve my spare keys. During our trip, David's conversation was nothing short of inspiring; he spoke passionately about his love for his job, the excellent management at the store, and his overall outlook on life which was filled with positivity and kindness.

The level of commitment and warmth shown by David was phenomenal. It's clear that this store doesn't just hire employees; they nurture truly remarkable individuals who embody the values of their management. This experience not only solved my immediate problem but also left a lasting impression on me about the caliber of people at this UPS Store.

I am immensely grateful for the kindness and exceptional customer service provided by David and the team. It’s evident that great management is at play here, fostering an environment where employees like David are happy, motivated, and ready to go the extra mile for customers. This store doesn’t just deliver packages; they deliver outstanding service and make sure their customers leave happier than when they entered. Thank you so much!”

“I saw an array of critical reviews for PostalAnnex (prior to writing this one), and it is easy to see why some folks might be alienated. Having said that, I had a remarkable experience with a PostalAnnex employee by the name of Jessica. We had a series of documents notarized and copied before sending them to an out-of-state business via Federal Express. The FedEx label was generated for us by the out-of-state business. The delivery of these time-sensitive documents was significantly delayed, and we had no idea how to track the package. Jessica took the time to sleuth through PostalAnnex records to help locate the tracking number and thus identify the snag.She went above and beyond the call of duty. My thanks to Jennifer!”