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March 2024 by Joseph Andrade
Whatever you do, do not deal with Ken Ken comes up with the most outrageous prices and then when you question him on his price, he gives you some song and dance story that they pay their employees more than other companies and he was so rude when all I asked, was, why was the service he was quoting me more than every other person that I talk to you. He told me well if you want to take your car to another place where high school workers work on it Then go ahead. Kyle gave me a completely different quote and when I called two other Les Schwab they gave me two different quotes that were $100 less than what Ken gave me so be careful with the lake Oswego Les Schwab because they’re giving Lake Oswego prices. I will have to say the alignment guy is really awesome
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March 2024 by Karen Huang
Very nice and professional services!
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March 2024 by Gerrie Reis
I was worried about a tire that kept losing air. They fixed the problem and had me on my way, safely, in a reasonable amount of time. Also did a quick alignment check and I will need to make an appointment to have that taken care of. They are very friendly and respectful too. I also like their popcorn.
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March 2024 by D Leamon
This location is the best! The excellent service and friendly staff really made my day.
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February 2024 by Sugar Soda
How long should a customer wait on a slow sunny Saturday morning to have their air pressure checked within view of multiple employees, 5 minutes or even 10? I decided to check and fill my own tires and I guess with Les long gone passed away and so is the sudden service days huh? Get it together here, decades long customer here and never have i had to fill my own air at a les Schwab…
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February 2024 by Meme Loggins
Mostly good. Although the tire guy almost changed the wrong tire (how do you miss the flat tire?!). The wait was pretty long (2+hours), but overall not terrible. Wasn't thrilled to see my car fly through the parking lot (he wanted to see how powerful my car was)... but I guess. Why not? I'm thrilled to have a good tire now, so mission accomplished!
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December 2023 by Jeff W
This place is amazing! I had a flat tire and they got me in immediately, and I was out in just over an hour. No charge, “just come see us when you need new tires.” I will be purchasing our next set at Les Schwab! Thank you for being one of the few places left still providing great service!
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December 2023 by ASH
They’re always ready to help. Needed to check my tire pressure, pulled in and it was done in less than 5 min. Buying tires from Les Schwab is well worth it
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December 2023 by Hannah Jensen
I've been going to Les Schwab's for 20 plus years. I haven't had any bad experiences. Even when I was younger. I would take it to them because I was super concerned not knowing anything about tires and they always took the time to reassure me check my tires anyways and educate me a little bit. They've always gone above and beyond for me. This Lake Oswego location has helped me at least three times in the last 4 months due to various issues on my part lol and they've always been great
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December 2023 by Susan Cook
Really, really awesome customer service! We were on a very long road trip and needed an alignment badly. They fit us in and took really good care of us.
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October 2023 by Brooks Bruett
Les Schwab is awesome. Went to the one on Boones Ferry. They are so positive, energetic and attentive to customers. Greeting people when the come in. When they get a little busy upfront they call someone from the bays to take care of the customers.Had my tires rotated. They did it in under the time they promised.Very professional. Great customer service.
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October 2023 by Emily Rose
BEST LES SCHWAB EVER! They were so nice and so helpful. I came in an hour before closing because my tire was leaking... they got me in right away and let me bring my dog inside to wait with me. The front desk was so nice, Hannah was so helpful, and I was out and on the road in less then 20 minutes. To top it off, they did the repair on my tire Free of charge! If I could rate them 100 stars I would.
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October 2023 by Jason phillips
I needed a quote for rear brakes and a full set of new tires for my BMW. I read him the sidewall information off and received a quote. Talked to Kyle there to get a specific quote for specific tire for my BMW. He sent me a quote 10mins later. Found a set to match my vehicle on Les Schwab website. I called back to get another quote for a set of tires for less money. He then proceeded to tell me he doesn't have ability to send me a quote and repeatedly attempted to upsell me on a tire set costing 500.00 more than my set I wanted to get.I was sent over to Mike to get a quote for brakes on the same vehicle. Mike quoted me 400.00 more dollars on the same vehicle than another Les Schwab location. Total scam artists and upselling sales tactics. Recommend going to another Les Schwab.
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October 2023 by Anna
I purchased a full set of tires a year ago at Les Schwab and they wouldn't rotate them for me when I went in today. Now I am forced to drive around with unsafe tires. When I purchased tires next I was going to go to them, but now I will have to go elsewhere.
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September 2023 by Perry P.
My issue started on 7/12/23 when I had the Les Scwab on 3rd St in Bend put $1400 in new tires on my Tundra while I was visiting my daughter. Returning to Lake Oswego, the tire pressure warning system (tpws) lit up and no pressure reading would show. I took the truck to my local Les Schwab where they failed to fix the issue 4 different times over a couple of week period even though I was assured each time that if I drove the truck a few miles, the system would work. After the 5th visit, the Manager working with me told me that they could not resolve the issue and I would need to take the truck to a Toyota store for repairs and Les Schwab would reimburse. The Toyota store charged me $940 to replace the sensors damaged when the new tires were installed, but Les Schwab is now not reimbursing me!!!
