Jiffy Lube in Lake Oswego provides efficient preventive automotive maintenance, including oil changes, brake services, battery replacement, and tire services. Reviews consistently highlight great, efficient service from a friendly and helpful staff, even when the location is very busy or understaffed. The trained auto technicians do an excellent job, taking their time to perform industry-leading car maintenance. Customers report overall great experiences, noting the staff does not try to sell unnecessary services. The team is known for superb customer service, with specific praise for a manager who provides reassurance and handles repairs quickly and affordably, often for much less than a dealership. The shop proves capable of servicing a variety of vehicles, sometimes identifying issues other mechanics miss. They offer helpful inspections and can top off fluids, saving customers time. While one altercation with an aggressive customer was noted, the staff handled it professionally and remained apologetic and efficient. The location offers flexibility, with no appointment needed, and can address issues like headlight replacement and serpentine belt repairs. This combination of great customer service, efficiency, and affordability makes Jiffy Lube a trusted gem for oil changes and broader car maintenance needs, earning strong customer loyalty.
The team that helped me today was great! Very friendly and knowledgeable!
February 2024
Friendly staff who got me out quickly despite being understaffed. Also didn't try to sell me anything other than an oil change (even after looking at my air filter, which was in good shape)
January 2024
Really great service. Staff were all helpful and friendly.
