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July 2024 by luyue Liu
I came over to replace front two tires on Mazda6 with my spare tires from my garage, the salesman Dillan and Tech Brogan helped me on that. They started work around the appointment time and after inspect the tires, they recommend me not install them since one of tires are 11 years old and has a rubber scrapped out on the tire rim.
I took their suggestion, did not swap the tires, they provided me new tire quote without pressing me to buy them on the spot and let me to do the research.
They recycled the bad tire for me and put another one in the truck with plastic bag wrap around the tire. Keep my truck clean. thanks!
No charge on swapping tires, even they put them on the rim and switch back to original tires. That is about 30mins work.
Good clean place, nice people to work with. I will be back for other service if needed.
Recommended.
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July 2024 by Alissa Kummer
Very friendly service!
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July 2024 by Arner Pitts
I was having trouble finding the tires I wanted. Thanks to Omar I was able to find the Goodyear Eagle brand of tires for my Nissan Maxima on a Saturday morning!! No other business had them in stock and Omar made it happen! Thanks to Omar and his technicians for staying late on a Saturday to get the tires installed and changing the oil so that I could make the long drive back to California…
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July 2024 by Ben Waldron
Unprofessional at it's finest here. Made an appointment only to be told that it would take 3 hours for an oil change. That's fine, they rescheduled us to another time. Came it for that oil change and it still took 2 hours for an oil change and tire rotation. Then they tell me the price is going to be $10 more than the quoted price. Ok, I'm in a hurry anyway and don't have time to argue. Then they can't run credit cards and want to make a photo copy of my credit card, not a red flag at all. Guy says, "we deserve to get paid for this", completely unprompted and super defensive. I also deserve to be treated with respect and dignity but that ship sailed an hour ago. Fine, they take the photocopy and I go. Get the invoice later that shows the complete service break down that shows the original quoted price. Somewhere in the mix they decide to add in almost $10 and I have to fine a sub-line that says "* Shop supply fees cover misc materials used in servicing your vehicle that do not appear elsewhere on this notice and for profit."
The entire rest of the invoice breaks down all the parts and labor that reflect the original quote. If you have a profit margin it should be tied into those costs, in fact I guarantee they are. What this reflects is an arbitrary extra cost "just because". It's unethical and terrible business practice. I'll be sure to steer clear of this business from now on, and make sure I let everyone I know to do the same.
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July 2024 by Ryan Rondine
ALL FAKE REVIEWS!!! EVIL SCAMMERS!!! After getting a new battery a tech working there put heavy duty glue on my windshield…. Lucky I caught this! and wiped the glue clean off instead of using my windshield wipers! When I confronted the manager (Brian) over the phone he just laughed and admitted his tech did that and jokingly said I should come in and have him clean it off. Truly SCUM OF THE EARTH!!!
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May 2024 by Robby Mottern
Best service ever! Stayed past hours to change all my tires. Everyone here is very nice! I will come back here for any vehicle problems.
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May 2024 by The Goot
This is the only place I go to have work done on my car whenever possible. besides my Ford dealer. Eric their lead Head technician. Is magical with a wrench! He's the man if you need anything done to your car. But their whole team at that location is absolutely outstanding. From the service writers like Omar. to their technicians ? thank you Eric and to your whole team for such outstanding customer service ?
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May 2024 by Paul G
I found Felicia from Consumer Relations to be particularly unhelpful.
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March 2024 by Katie Heath
Three guys went over and beyond the call of duty to help me AFTER HOURS with a bolt in tire and fixed everything by 9 am the next day. Amazing!
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February 2024 by Kathryn “Katie” Heath
Three guys went over and beyond the call of duty to help me AFTER HOURS with a bolt in tire and fixed everything by 9 am the next day. Amazing!
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February 2024 by Capt Kirk
I told them my tire was losing air and had to be filled every 2 days and the tech tells me no nail- nothing is wrong. I make another tech look and he finds a nail. I asked them to inspect a strut and was told it was fine. It was actually bad and had to be replaced. The damaged items on my car and wouldn't take responsibility.This place is a joke.
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December 2023 by Mike H.
Had an appointment at 7:00 but they did not open until 8:00. Poor customer service...Never going back.
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December 2023 by Edward Ballesteros
Great service! Very straightforward on what my son's acura needed done. I felt confident in the technicians assessment. The cost was too bad!
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December 2023 by Adriene Lierheimer
Did not help out at all
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November 2023 by Jo Shires
Competitively priced tires. Friendly people. We've purchased tires there and also gone in for free flat tire repairs twice. I'd give them 5 stars but they get a little backed up. Like most places these days. Make an appointment if you can, earlier in the day if possible.
