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October 2024 by Rebecca A
Walked around for 10 minutes never greeted or asked if I needed help even when a worker was putting up clothes on hangers right next to me BUT everyone else was helped and talked to? Also if you’re going to charge $50-$100 for used shirts/dresses, you can at least take the time to arrange by sizes or colors? Everything was just hung up randomly.
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September 2024 by Suzanne S.
I've worked with consignment shops and sold online for decades, and this is the absolute worst experience I've had. Anyone would be better off selling on eBay, Poshmark, or another online marketplace. And if you want to avoid the hassle of listing items, donate and take a tax write-off.
I brought four items into this consignment location: two contemporary boutique brands with tags still attached and two high-quality vintage items. The owner was ecstatic when she saw my items. I know pricing since I've been selling for years and have worked in the styling industry. If I had sold on eBay or Poshmark, the items would have fetched about $400-600; minus fees, I would have received about $300-$480. How much did I get from this shop? Less than $72. I would rather have my lovely items than the measly $72. The only reason I decided to sell here was due to a move, and I thought it would be easier. It was not easier (see below), and to get such a dismal amount, it is a hard pass on recommending this place.
As some others have noted, this establishment's business practices are dodgy. Although paperwork is sent in advance, the contract must be completed in person. Instead, it must be reviewed and signed in person, which is odd since the prices for the items need to be included. Although reviewing every detail would be time-consuming, for someone with ADHD, it is overwhelming. And yes, I made these comments at the time and received a blank stare. That should have been a red flag to grab my items and walk out.
Here are some highlights of the contract and store policies:
•The owner refuses to mail payments or make a direct deposit, claiming it's too risky. The IRS can send checks or direct deposit, but is it too dangerous for a consignment shop? Consigners are expecting to come in to pick up checks, of which multiple trips may be needed. The fuel to pick up the check will likely be more than the check. But there is also a time limit. So if you move or go out of town, too bad. All of this feels like just a means of trying to cheat customers.
•One of the most glaring issues is the owner's lack of transparency in pricing. She refuses to disclose the selling prices, which is highly unusual. Instead, she lowers prices to cycle items through quickly. In most places I've worked with, the pricing is a collaborative process, allowing you to set the minimum selling price. This is what I call honesty and transparency, which is clearly lacking in this shop.
Lesson learned. I'll go back to selling online or donating. But I do wish I had those fantastic vintage shoes back! The $16 bucks I got for them makes me feel queasy.
To the owner: you seem to give the same reply to all complaints. You can't find the name, you never met the person. Yes, I was a customer who consigned items, as my review states. And yes, we met.
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August 2024 by Lani A
One of my favorite places to shop - a thoughtfully curated, sustainably focused and overall fun places to shop for clothing and accessories. Tamara, the owner, has both an incredible eye for personal style as well as an overall experience for the shopper in mind - great drinks, fun events for the community, online posts of new and current items and lovely staff. Highly recommend.
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August 2024 by Michelle Fortner
Super cute store, people are very nice and know their fashion facts!
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August 2024 by Jeff Fortner
Very cool shop with a great rotating selection. Staff is very friendly and knowledgeable and the prices are very reasonable. I got a shirt on a recommendation from the owner and I regularly get compliments on it :-)
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August 2024 by Anna Hering
I had a quite pleasant experience shopping at Consign Couture. Clothes well taken care of. Jane was very helpful. I will definitely be back for more unique finds.
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August 2024 by elizabeth brandimore
Such a cute boutique!! Designer and cute lil basics alike. You will love it.
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August 2024 by Ashlie Tainer
Always clean and carrying high quality items. Such a fun vibe!
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August 2024 by M Larson
Awesome little gem I found in Multnomah Village! Great selection and quality!
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August 2024 by Julia Jarrett
This shop is a gem! I have gotten such amazing finds here, and everyone who works here is so friendly and kind. They do an incredible job of curating their stock, which means they won’t always take what you bring in, but makes the shopping experience awesome!!
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August 2024 by Bailey Harris
Love love love! Excellent customer service and a wonderful ever-changing collection of high quality pieces. Totally worth a visit!!!
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August 2024 by Lauren Caselli
I ordered a pair of boots for delivery in Montana and they were excellent! Perfect fit and I wear them constantly. We don’t have as much second hand in my town, so I love shopping through Consign Couture’s Instagram stories and getting quality items that I wouldn’t be able to get here! Definitely planning to visit next time I’m in Portland.
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August 2024 by Jonathon Medeiros
Beautiful shop, amazing pieces, wonderful and kind staff
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July 2024 by Rose McDonald
Amazing customer service!
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July 2024 by Erin Hanlon
Worth the drive. Consign Couture has a marvelous, curated collection of clothes. I went in hoping to find an outfit for a graduation party and ended up with a summer wardrobe. Eileen Fisher, Johnny Was, and Farm Rio were all great finds.
