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July 2024 by Zach L
DON'T COME HERE. OUR STUFF WAS STOLEN.
Or at least thrown out... We had two storage units rented with all of our family stuff while we searched for a new home. When we came back after about a year, we found the locks had been changed on our storage units! We cut off the locks and found the storage unit with most of our valuable items (furniture, kitchenware, clothing, artwork, etc) was GONE. Inside was a bunch of someone else's stuff! We filed a police report, the woman managing the site pleaded ignorance and that "this never happens." Best case scenario, she (Karen) screwed up and thought we weren't renting the unit, got rid of or sold the stuff and rented the unit to someone else.
Either way, after paying rent the entire time (and only offered a single months' rent reimbursement), it was a crushing loss to our family to lose 30 years of valuables and memories. STORE YOUR STUFF SOMEWHERE ELSE!!!
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May 2024 by T Dog
Not good service, charged me for $170 on top of $130 for the month. She was trying to come up with some excuse and not refund me the full amount. Tried $120... I told her I was omw there and I'd be there in 45 mins. Over the phone call she was very rude and told me if I wanted my money back I had to move out. Left work early for this 1 hour drive to go get the money. She was waiting with a check for close to the amount taken. I also requested to be off auto pay now.... Let's see if that holds up...
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October 2022 by Suzanne Winner
Talked to Karen on the phone to pay a bill and she disclosed information about the customer to me. Several times I had to let her know that she should not be talking to me about a customers payment history, that was personal information that I had no business knowing. Very unprofessional!!
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May 2021 by Michael Enevoldsen
We have two storage units, Great service, clean units.Nice management.
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November 2019 by Jeffrey Young
Terrible service terrible security, now I’m dealing with someone stealing my trailer from their property and they aren’t doing anything.
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November 2018 by andrew roper
No office entry. Full on units and don't show online so made us wast my time driving their to see theirs no office to walk in to u need a pass to get in to get to office says they are open but gates not opened. Bad sevice bad online service. If yr full u need to say so here too.
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January 2018 by Tim Sole
Nice facility. Great hours, secure. Good location
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September 2017 by Shannon Justshannon
Price was right. Service was awesome! And, that's hard to find today.
