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January 2024 by Donavan P.
Worst customer service i have ever experienced. Called ahead of time for a return and they said that the customer service desk closes at 8, i get the at 6 and they said they are closed.....bummer. I come back 2 days later at 6 thinking they will be closed normal time and what to find out is that they are closed again not at the normal time. Never coming back walmart due to the frustration of driving back and forth for nothing
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December 2023 by J Z.
You ain't been to a Walmart until you been to this one. No, they are all the same. They have order online which could be neat. It's always packed, normal. People are kind here. One time this lady complained about my cart to the worker on the side of the aisle, I thought it was funny as I had been gone for 3.2 seconds to grab a microwave.
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December 2023 by Karen B.
This compliment is for an employee of the Walmart Center in K. Falls. Ava helped me and my son find several items that we needed. She was so warm and friendly, and it is unusual these days for store clerks to take the time to help.
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November 2023 by Dave P.
I like the products they have and most employees are very nice. My problem is that every time I go in the wait to checkout is longer and longer. Normally that would not be an issue, but management keeps locking up half of the registers. That would be easier to let go if all but 2 of them hadn't been switched over to self checkout. Why move to self checkout if you aren't even going to allow the customers to use them. As of today when I went in there was a line of at least 20 people waiting to checkout and only half the registers available. I was not the only customer to just give up and ho elsewhere.
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August 2023 by Mareisa C.
We tried getting a pickup order however we could not place so said order because they wouldn't answer the phone and the website wouldnt work
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May 2023 by Dave L.
This is a great place...had a fall cut my head 3 people came to my help...very professional
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March 2023 by Katherine B.
literally every time i go there the employees insult me. i've been called a bitch by employees when i was being polite and letting them know about a bathroom stall being broke and near costumer service 2 workers were calling me ugly and stupid and more when all i did was walk by them. nearly most of the produce is rotten and covered in mold the store is so disorganized you can't find anything. half the time they don't even know where their employees are they just wander off. you need help getting medicine or razors or anything locked up hope you like waiting 20-30 minutes for help cause that's how long it takes. i used to like going to the store now it just causing me more ptsd and panic attacks than ever. tried to let corporate know and managers but they didn't care about it anyways.
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August 2022 by Scott H.
Unusually nice walmart. Good selection and friendly staff. Some interesting customers. Convenient parking.
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May 2022 by Nathan B.
Wal Mart tire center delivers. Great service. We blew a trailer tire on the way back from California on a holiday weekend. Stranded on the side of the road, I took off the wheel and sent my wife to the tire center with the blown tire while I stayed with the trailer. She was back within and hour. Great service! There are great people who work these days to service customers. Nice to see.
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April 2022 by Frank N.
Highly recommend you stay away from the automotive department my daughter just took her car in there to get an oil change and a few days later there is absolutely no oil in the car and they will not honor their work this place is extremely shady I would suggest paying a little bit more and get a quality job from somebody else
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February 2022 by DJ H.
Have to give a huge thank you to Mark the store lead at the Klamath Falls Walmart at 3600 Washburn Way. Had an issue with a microwave and after speaking with customer service multiple times, emails to Walmart and to Hamilton Beach, the run around from Hamilton Beach, and everyone passing the buck onto someone else, he took care of it. Went above and beyond out of his way to make sure it was corrected after providing all the details he needed. Called me back in record time. Best manager I've had the pleasure of working with to handle any service. Thank you again for fixing the issue and making it right.
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November 2021 by Jay D.
I don't know what people expect it's a Walmart if you're going with high expectations you might not be can that happy however if you go in friendly and you approach associates with respect I'll let you know that all the staff were incredibly friendly and helpful to me and the guys back in the section where they have bows and arrows and fish hooks and things those guys were hilarious and super helpful and were able to direct me to the store that had exactly what I needed thank you
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August 2021 by JoAnn B.
I'm wondering if I'm alone in this but WHO IS IN CHARGE????Evert time I go there, I have one or two more unbelievable stories! Today topped them all! An employee was tending to her obviously hurt hand. Here's how our conversation went;Me: is your hand ok?Employee: no, it hurtsMe: what happened?Employee: a customer didn't like our self checkouts and hit me.Me: so let's get your manager because its obviously hurt.Employee: I don't have one!I KNEW IT!!!!....NO ONE IS IN CHARGE HERE! I debated calling 911 on the way home but thought, "These people don't even care about such things. Why am so concerned about it all?"
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June 2021 by Carlos I.
I was in Walmart yesterday when I went to check out, the self checkout register froze. I called over an associate over. He reset it, it did it again. the register said to removed the "canceled item." But there was no canceled item. Then he said in a quiet voice that they usually freeze when the register suspects the customer of theft. Then he asked if I had anything in my pockets, which of course I said No. We tried a different register, same thing. Then he said he would get some help. Same thing happened again, this guy also asked me if I had any hidden electronics. I've never been called a thief in my 59 years of life. I do a lot of business with Walmart. I get my medications there, use online shopping for both pick up & shipping. That all comes to an end.
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April 2021 by Tracy L.
We stopped here for a few things before returning to our timeshare. There are a ton of empty shelves, and piles and piles of (empty?) boxes everywhere. Maybe they are understaffed in this small town - or maybe the store is just too big for the town.