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November 2023 by Robert P
Not only was the paint I purchased 100% more expensive than anywhere else in town, they did not do a good match for my exterior. Now I have a gloss appearance on all my hardy board seams that were painted based on their match and the rest is not. I hope you all have better results that I did if you go here.
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July 2023 by TrailorParkGurl Mz. Della Rosa
First time in and I was surprised, the store was empty... sales guy was nice, informative and friendly- not a bad experience, if a quality paint is what your after, I recommend checking them out!
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May 2023 by Nick W.
This store has poor customer service and will not own up to their mistakes. Ordered 20 gallons of paint that was supposed to be delivered Monday, then got told Tuesday about noon when the delivery guy dropped off half my order, I forgot to drop it off yesterday and we only have half your order. Then figure out its the wrong color only to be treated like I did it and no reason to be upset. The manager was very confrontational and just wanted to argue. I got it figured out though across the street is a rodda paint store and Jackson was great plus I saved 400 dollars and actually got what I paid for
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May 2023 by Dan C.
I've been a painting contractor for over 30 years and as far as this stores management goes its the worst. My client bought paint for there project , first they forgot to deliver the paint, next day oh we don't have enough paint now for your order. paint comes WRONG COLOR i had to go into the store as management was doing nothing but double-talking the customer. Trying to say it was her fault that got straightened right up when i got there to stop the BS!. They wouldn't take responsibility for anything the did and didn't do my client was very distraught . I've had run ins at this store in the past that's why I never shop there, also had run ins at other stores in Cali in the past HORRIBLE management ethics at, A customer was in there at SW they wanted to charge him $38 for 1 qt of paint. The Rodda store in K Falls is the only place I go for anything TOATALY professional and quality products. Again I've been painting for over 30 years I stopped buying anything from SW more than 10 years ago so beware
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September 2022 by Kimmi Campbell
Fantastic service! We love the Sherwin Williams paint, it is superior to any other. We were pleasantly surprised to find the staff of Klamath Falls Sherwin Williams extremely helpful and able to troubleshoot and follow through on so many levels. Thank you especially to Eric, who was consistently polite and dedicated to a positive outcome for us. I cant say enough positive things about our experience at this store! Thanks Guys!
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September 2022 by Liz sharp
Excellent service, very helpful staff, great products.
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September 2021 by Dennis Jefcoat
Excellent customer service
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August 2021 by Greg Ridgway
Nearly out of any of the normal paint choices. Had trouble finding my history. Not a warm experience.
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May 2021 by Barry West
Amazing service. No waiting. Very helpful. Amazing discounts.
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March 2021 by Rebecca Holcomb
Nice people and very helpful.
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September 2020 by Jodie Phillips
I have been very pleased with the help I have received at the store in K.Falls when I have gone there. I am very impressed with the quality of paint they sell. I will never go back to our old paint we use to buy.
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September 2020 by Teresa Hazen
Very helpful
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September 2020 by Adam Jensen
Excellent knowledge and willingness to solve issues with a paint project.
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June 2020 by iskiwaggs
Staff was prompt, knowledgeable and friendly
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March 2020 by Amy Hathaway
Good help and recommendations, easy in and out.