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February 2024 by WILLIAM SOWLES
Rite Aid store in Klamath Falls, OR has a good location and very friendly staff...
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February 2024 by Margie McCoy
I love the Rite Aid in Klamath Falls. Very helpful employees and well stocked store. Also very clean in there. Its a very welcoming environment!
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February 2024 by Stefan Andrei
The store ordered for me an item I was looking for. I really appreciate their level of professionalism. Thank you.
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February 2024 by Bernie Fowler
Can get my vitamins here
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January 2024 by Punkin King
Excellent customer service! Cleans store.
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December 2023 by Nicole Hurst-Brewer
Friendly and knowledgeable customer service.
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November 2023 by Lewis Sowles
Prescriptions are filled.
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October 2023 by Shawn K.
After being unable to get anyone to answer the phone, I drove in to pickup my granddaughter's prescription. This was sent to them yesterday and the counter person told me that it was not filled. In fact, it had not even been started. He then proceeded to tell me that with only one pharmacist and one tech that it would take about four hours to count out 30 pills. If I treated my customers the way that they do here, I'd be fired. Plain and simple. No one will hold these folks accountable and the service shows it. If it weren't for the fact that they were the only place in town that had the medicine I'd never do business here again.
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October 2023 by Kathy T
Clean store, slow pharmacy don't answer the phone. Some friendly employees. The guy who works in the pharmacy is very Rude I called the other day about my meds and he said that it was too soon. Very snappy and wouldn't let me ask a question ❓. Hung up on me.
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September 2023 by Edis Worden
Always a terrible experience, from refills not being available after being called saying the prescription is ready to necessary meds not being available. I have removed all my prescriptions to an online system, however there are times that my doctor needs me to take a prescription the same day he sees me. Of course I knew the prescription would not be ready, so I waited for the call, which I finally received on a Saturday evening before Labor day, to late for me to pick up...and the pharm was closed on Sunday and Monday (for the holiday), so I figured I would come on Tuesday to pick up on my way out of town...lo and behold...there was a note on the door that they pharmacy would be closed until Wednesday....and so here I am, over a week without my meds...Good job rite-aid! Once I get my meds, be sure I will be transferring to another pharm. Never again Rite-Aid.BTW I did ask my ask my Dr. office not send my prescription to Rite-Aid, but there was a bit of miscommunication and this situation has only reinforced that I will never use Rite-Aid again, and if my doctors office sends to this pharm again, I will call them right away to move my prescription to my preferred pharm. Here us hoping to they are opened tomorrow as I only have a few days to pick up my meds before they are re-shelfed. Super bad business practice.
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September 2023 by Elle D.
You can not reach the Pharmacy by phone!! Was calling to check on a prescription, and kept being re-cycled thru their automated system! After 40 min of hitting "speak to someone in the Pharmacy" and then back to menu. Twice it was like someone hung up the phone on me because I wouldn't give up! Now they are not open on weekends. I am new to the area, about 40 min away, but I guess the only way to find out if your prescription is filled is to physically go in to the store!!!
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August 2023 by Diane R.
The pharmacy doesn't pick up the phone for starters.. They gave me the wrong medication on a transfer prescription. I spoke to the pharmacist, Diane, about getting the wrong insulin from this pharmacy. Diane lied and said it was the transferring pharmacies fault. I called to verify the transferring pharmacy sent the correct prescription. I spoke again with Diane who rushed me off the phone saying it was now an insurance problem. Excuse after excuse for giving me the wrong medication for my diabetes. The mistake could've cost me my life if I wasn't wearing a continuous glucose monitor with an alarm.
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August 2023 by Cara Cieslak
They make so many mistakes it is unbelievable. Today they let me know they were out of a medication and wrote down exactly what to ask for at pharmacies in town to have it transferred. I found a pharmacy that carried it and requested the transfer. They sent the wrong prescription. I had to drive back to riteaid to clear it up and didn’t even get an apology. They make mistakes and don’t care.
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July 2023 by A J.
Convienient location, and great drive through for pharmacy. If anyone hasn't noticed, we don't have many pharm to choose from. I'm glad RA is here in town, and our whole family uses them.
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July 2023 by Ricki Braswell
This place is a joke. They told me "should be ready by 5, that's what we're telling everyone". Received a text saying script was ready to be picked up, but it was 2 days later when I finally got my meds, because they lied, and they are not open on weekends. I am in the process of filing a complaint with BBB.