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“It appears that upper management has emphasized "people skills" in their employee hiring and training. WaFd employees always come through for me. In particular, I enjoy working with Kylie Thompson who is well trained and knowledgeable of trusts and related accounts, and she is just what I need and get at WaFd. Good work, Kylie!”
9AM - 5:30PM
421 S 7th St, Klamath Falls
Banks
“I, too, was a B of A customer and was not happy when B of A sold my account to Bank of Cascades. The reviews that you see from 2016 was when Cascades had the bank. They were horrible !!. Since First Interstate took over, I could not be happier. The tellers there go out of their way to be accommodating, even so far as coming out to the drive thru during the Covid lockdown to get your paperwork so as the window can service you quickly. Always get a smile and a cheery "hello" These people are a pleasure to work with. Virgel Lane”
“The ladies in this branch are the best!!! That is the south sixth branch. Super helpful and will go out of their way to make sure you have a great banking experience.”
“We have really enjoyed working with First Community Credit Union, and specifically Rachel Adams. She spends a lot of time with us, answering all of our questions, and providing us with options. Thank you Rachel!”
9AM - 5PM
803 Main St, Klamath Falls
Banks
“I had an unexpected amount taken as an auto-pay that left my account short for paying a very important bill. Instead of processing the check ( causing an NSF and bouncing), I received a phone call informing me of the situation. I was able to get to the bank and make a deposit to cover the check. It saved mea lot of money and extreme embarrassment.As much as I wish society worked on a "barter" system, since I HAVE to use a bank, I'm glad I chose WaFd and I will recommend it to everyone.Thank you!”
“Been with this Chase branch for over 12 years and I have only good things to say. Pleasant, prompt customer service and very clean business! They've helped us with accounts, cards, questions etc. Our kids are getting accounts here as well. Most definitely recommend.”
“I have been with this credit union since for almost 20 years. They have been nothing but outstanding. From checking to vehicle loans, I’ve had wonderful service and have always had a friendly smile when I go in.”
“Never had any problems here. They are open a partial day on Saturday which is nice. Always friendly and smiling when I go inside or through the drive through. They even have doggy treats at the drive through. Wells Fargo has been my bank for years, and they help you with any problems quickly and efficiently.”
“Our US Bank here in Klamath Falls is one of the best banks we have. The staff is friendly, knowledgeable and caring. Good staff, good customers, customers from all walks of life.
However, the condition of the air conditioning has been suffering for years. It's actually quite obvious that the corporate side of US Bank really doesn't care about it's staff or it's customers.
When it's 102° outside and the bank has to close so that the customers and staff can survive the 95° heat in the building says that the corporate side of US Bank could care less. And that's just sad.
We all deserve to be able to handle our finances in relative comfort don't you think?
Fix the climate control in the building.”
9AM - 5PM
3720 S 6th St, Klamath Falls
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“Amazing bank!!! We have been with them for many years and staff is always very professional and friendly! The Klamath Branch at Pacific Crest will take care of all your banking needs.”