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March 2024 by Jonni Burton
Not friendly at all! No service, no greetings. Guy was sitting with his "partner" not helping anyone at the "full serve" gas station.
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December 2023 by Sable Hund
Actually was pleasantly surprised, what a great little Pilot! Easy access to the fuel isle, parking is straight back most spots. Not a lot of parking but enough for this area. Good lot with no potholes and easy exit. The store is very clean, nice bathrooms, and food is hot and everything is stocked well. The morning staff was great and friendly. However the evening lady at the register was a bit rude and seemed like she wanted to be somewhere else. Hence the drop in a star for the rating. There is only one washer and dryer stacked in the hallway, but it's a small Pilot so that's totally fine.
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December 2023 by Rusty Shackleford
This place is doing the old bait and switch. They have a free WiFi and pay WiFi. But they keep putting all sorts of hurdles in the way of the free WiFi to get you to use the pay wifi. Now to use the WiFi you have to create an account. Like it's some dam android app trying to collect all of my personal info. I come in there and spend money on a regular basis. Making the WiFi more difficult to access. Is this how you treat your regulars? Maybe I should start giving my money to Love's instead.
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December 2023 by Shyla Nemec
My friend and I go here often and each time I do not accompany them directly, these employees will always treat him poorly. Bad enough that they are overpriced, but to have employees whispering as you walk around the store about you. Conversations between employees would drop when we walk in only for them to start whispering about us. (I say this because they are not subtle and I can hear them whispering down the aisle.) They are snobbish towards customers and sometimes plainly rude for no reason.
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December 2023 by Amy Lyons
The Pilot Travel Center was clean, had a clean bathroom, and the smell of Subway lured us to get sandwiches (great customer service, by the way)!! We left with gas in our tank, yummy food, and we were refreshed for the rest of our trip!!
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October 2023 by Jxn Rxd lmfao!
Plenty of semi truck parking at this pilot with a Love's next door that has also parking. Clean interior and exterior areas. newer loves and pilot
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August 2023 by Ash Kayy
This pilot here in Klamath falls,Oregon gives racist vibes so much I came to purchase food and take my free shower me being a trucker can get stressful I came in and the pale face female with the piercing in her non lip was so rude and disrespectful definitely made me feel uncomfortable and unwelcome remind you im from California so im use to people being rude but she was just so obvious I will never stop here again due to my rear truck tire popping it forced us to stop by this being the closet truck stop next to loves but loves don't have showers so we came here I just feel super uncomfortable and wish I never interacted with her if your black women or male please be EXTREMELY CAREFUL !!! people loose their life over people like her and I just don't have the energy to fight with anyone definitely calling corporate because I feel unsafe and very disrespected and I was nothing but kind with her smh people just shouldn't work in customer service smh!
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August 2023 by Jesse Blythe
Putting in a rv dump at this travel center was a good idea. However, whoever the brilliant idiot was that decided to put a 10 inch tall curb around it so that we have to lift our poop up and over the curb, great idea. The drain pipe should always be at ground level so that it flows downhill. I would not recommend dumping at this location. I dont appreciate the stupid design.....
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August 2023 by Martina Sliger
Love the freestanding RV island. Easy in/out.
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August 2023 by ArabFilmz
I get caught off guard Everytime I’m on this side of the states. For the most part people are genuinely nice like most of the south. The east coast people are hell in a hand basket. Have too be on edge.One of the better pilots, clean showers not just mopped. No mold or dust on vents or fans. Scolding hot water, good pressure. Good parking.
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August 2023 by George Liblin
Waited 19 minutes for an attendant (never showed) went inside asked if they had a microwave, after the 3rd time asking the clerk looked up from there phone and pointed towards the drinks. Pilot service or Klamath service?
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June 2023 by Kelly
People are friendly but it's a pretty run-down place. Parking has a good amount of vacuum space
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May 2023 by Shasta Tucker
Honestly, Pilot sucks, and everything is overpriced. But Stella is awesome and needs a raise, she’s hilarious.
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May 2023 by Kristin Pratt
Not a good experience. After being on the road for a bit, we decided to stop here for the night as we had been here before in the past. We arrived at 9-9:30 pm and we were very tired and hot. We have a suburban and were towing an older utility trailer. We have 6 dogs and 9 cats we were traveling with (we are in the process of moving to another state 2500 miles away), so we always like to find a spot that's away from people and parked in the back where the truckers park. The lot was not crowded at all. Didn't think anything of it until we were woken up at 7:30am by a gray suv driving fast, pulling in very close next to us and a blondish woman (not sure who she was) telling us abruptly that we need to leave or it's going to be $15. We were very confused because we had been here before and never had any issues. So, we quickly left and pulled into the Love's truck stop literally next door. We have stayed here for 2 nights, and not once has anyone bothered us or tried to make us pay something, etc..We have spent over $300 at Love's truck stop while we have been here, so Pilot not only lost $15, but they also lost over $300 and 2 customers who will never go back.Love's truck stop for the win!! They are always super nice, always greet you with a welcome and a smile, and it's always nice and clean.2 stars to Pilot ??and 5+ stars to Love's ??!
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April 2023 by Joe Jericho
The angry girl with the butterfly throat tattoo needs a lesson in class and professionalism. I don’t care about the tattoo. I have plenty, myself. It’s only clear way to identify her. She hates everyone because she thinks the whole world is after her. The whole world hates her because she hates them. But she massively lacks in professionalism. She’s going to give your store a bad name. Btw, when your washer and drier doesn’t work, please put out of order signs on them instead of virtually telling people you don’t care by responding by saying “they aren’t ours”. At least act like you care. Also when someone is standing in line and they are the first in line you do not look at somebody across the store and say can I help you. That is very rude just ask to help the next person that is in the line in front of you.
