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October 2023 by Doug H.
I reported problems with my room at 8am and a work ticket was made. I returned at 8pm and found my room was not clean and the repairs not made, tv not working and sink was broken. The receptionist said they did not have any staff on that day or currently and that's why it was not cleaned or the repairs done. She claimed to be the only one working in the hotel at the time. when I complained I was given only 20% off my bill. I felt one of the 3 nights should have been free. no response to my reques. I would not stay here again
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September 2023 by J Weigel
Rooms need better cleaning and updating. Staff was very good.Rooms: Food on the walls and bathroom not cleaned.
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September 2023 by Jon L
The hotel is located in a great quiet area of town. Its biggest draw the price per night stay. However, the rooms looked as tired as we were. They were not clean to our standards, and this was disappointing.
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September 2023 by dstarn366827
Need options for breakfast. Need better safety measures instilled for guest room no safety lock on my door room 106 . Need more toilet paper. Better cleaning in rooms . Key card had to be done several times . My pillows smelled
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September 2023 by R AB
It is a small hotel looks prettier from the outside; however it was only $98 a night but $145 on Sunday. The rooms have a microwave & fridge & the coffee pot is not in the restroom. The restrooms have lotion, hand/body dispensers on the wall. They are also in the shower.They have a hot tub & pool but the hot tub was closed for repairs.The breakfast is really bad. It is not manned by an employee. The eggs were sitting in liquid, absolutely tasteless. The sausages were dry & didn’t taste good. The muffins were dry & old. The waffles were disappointing. The coffee was especially bad it was weak & nasty.The staff is very accommodating & friendly especially Heidi S who was super helpful & willing to help me.
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September 2023 by Deb Young
Room smelled like doggos.. pets in general, could use a carpet cleaning! There was a little mold in our bathroom, but otherwise room was ok for where it was.Safety: So...a lot of homeless camping around the hotel, and guys coming into the parking lot in the am rustling butts from ashtrays, guys going thru trash getting bottles and cans out, trash was full for like 2 1/2 days without being emptied. Was not impressed with the "safe" feeling of the location. That was disappointing. The room was ok.. but felt it was overpriced for the area, after seeing the area!
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August 2023 by Lauren N.
I have never stayed at a Microtel before and never would again if they are all like this one. Check in was quick and easy and everyone at the front desk was great for the time we were there. The hotel was clean but The fragrance when you walked in was kind of overwhelming, like they were hiding some odors. The room..... It was very small, which was fine with us, but there is hardly any room on the bathroom counter to put things. Also, there is a strip of lighting above the bed that reminded me of a light in a hospital above the bed. It was very bright and didn't have a dimmer so we didn't keep in on when in bed. There aren't any lamps on the nightstands. Also, no place to charge phones. I had a crawl under the nightstand to use the plug under there, which someone before me had done because the clock was unplugged. Our refrigerator made a noise that sounded like someone breathing, all day and night. Very annoying. The room was clean but just not comfortable.
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August 2023 by Paul L.
This is the most overpriced motel I have ever experienced. The rooms are smaller than "micro". There is no room for luggage and usual travel needs. The walls are thin and any disturbance in the hallway, any door opening or closing, etc sounds like it's in the room. The staff are pleasant and try to be accommodating but the "micro" limits what they can do.
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August 2023 by Deb H.
It's noisy, everyone slams their doors. People aren't very considerate about that. The doors need to be the soft closing type. This morning there was a homeless guy rooting thru the ash trays in front and side of hotel pulling butts out. There have been homeless sleeping in their cars in the parking lot here and across the road at the bowling alley every night. Trash cans outside main doors have been overflowing. The website says there's a fitness center, there is not. It also says room service but no other info can be found about that either. I would have loved a snack after my shower so was disappointed about that..I thought that was available! Since the WEBSITE SAID IT WAS! ugh. The room smells unfresh, dirty. Just a below average hotel for what we're paying!
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August 2023 by Karrie Brown
As a Wyndham Resort we were thinking this was going to be fantastic, since that is what Wyndham sales associates sell.We were very disappointed in this Inn. The room was absolutely too small! Hardly any walking space at all. The bed was so uncomfortable. We did not have a good nights rest.The pool was filthy. It was so disappointing after a long day at Crater Lake. It is also very small!The breakfast in the morning was eggs and sausage. They were very bland. There was not enough choices in my opinion.Overall very disappointing and we will not be recommending this place at all.
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August 2023 by wendy Garcia
Let's start with could not check in till a hour later cause no staff showed up then the maintenance guy checked me in charged me double then he told me he didn't do that, had to argue with them. Then there was no bedding had to go ask for bedding, then they closed the pool on a holiday weekend, then my room wasn't getting cleaned. They told me they had no staff to clean the rooms. Don't ever stay there trash outside they don't clean it. Making a complaint with corporate
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July 2023 by John M.
I just spent 1 night at the Microtel. 2 people for 1 night $250 ridiculous! The room was terrible. cracked tiles in the bathroom floor, crack in the bathroom sink. the shower was terrible and the bed was uncomfortable. I'll never stay in this over priced excuse of a motel again. I don't recommend it. Oh yeah the check in was terrible. it took forever for this one gal to check in 5 or 6 guests. pretty much terrible on so many levels! do t stay here!!!!
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July 2023 by johnson52023
Room rates are high for the small room and the location of the hotel in the city that has very little to offer. The room had all the amenities crammed into a very small space. If the fridge door was open, the other person could not get through to the bathroom. Not much counter space anywhere including the bathroom.
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July 2023 by Kimberly Clouse
Not the best place to stay. There's no lamps i n the room, only glaring overhead lights. The internet didn't work. The paint and caulking needed updating. If you are on a budget and don't have any other choice, it'd be okay to stay here. It was clean enough and safe, but it wasn't a pleasant experience.
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July 2023 by Crista Murphy
The elevator only went to the 2nd floor because the button was broken. Otherwise, the room was clean, bed was comfortable and place was quiet. The room had a lovely view of the rv storage facility.
