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April 2022 by Bob Dahl
This is not about Ed Staubs because I have a lot of respect for Ed and his two boys they are amazing people. This is about the new FastBreak store in Bonanza. It's been open for a few months now and we figured it was just working out the kinks which it has for the most part. This is about the young manager they have I think her name is Hanna. The way she speaks to customers is rude over and over again chance after chance we have gone in there and just checking out she makes you feel like a d*** inconvenience. We were consistent everyday customers for years and we have reached a point where we leave with a bad taste in our mouth everytime. Sadly so many other neighbors of ours have the same problem that they just stopped going at all. The way she speaks to employees who are trying to help her is sad, it's like she thinks she's the queen and she's above dealing with us common folk who make up the town. Please think about creating comment cards to put at the counter or something because we also watched someone come in for a small miscommunication problem that had happened the day before and asked for the manager and it was the same Hanna girl and she huffed and puffed to even come out and speak to this lady. she said she had things to do and asked the lady to "spell it out" the lady asked for a phone number to call and Hanna said no just tell me and in the end said we can't do refunds and another employee actually refunded this lady out of his own pocket outside after to make it right. Why is this ok. No wonder the people who have worked there for years all jumped ship and the couple who stayed look more and more sad and frustrated everyday.
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April 2022 by Carolyn Church Blackmon
Very reliable and honest, I recommend them after years of meeting my energy needs with quick flawless service.
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March 2022 by Michelle Smith
Great service and easy to do business with. I'd highly recommend them.
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December 2021 by Stephanie Rodriguez
Great customer service!!!
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December 2021 by Tante Beth
Kyle was extremely knowledgeable and professional and on time. He did an excellent, above average install and customer service approach, and we very much recommend him and Ed Staub of Redmond for propane service, and new customer education and support.
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November 2021 by Janeen Silliman Goebel
Great customer service and they always deliver in a timely manner.
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June 2021 by Donna Rafferty
This Company is awesome went beyond what we expected. The men were so well mannered, we were very impressed. Explained all the details, new for us dealing with propane since this is a new move for us. We would highly recommend this Company and have had good feedback from others in town!!
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May 2021 by Lisa Welch
Excellent people and service.
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May 2021 by Michael Inge WardKriegler
Michael Inge WardKriegler
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August 2020 by Nancy Johnson
Great people and service. Highly recommend!
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August 2020 by Brian Cameron
Great service and pricing. 10 years and still true!
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August 2020 by Judy Soden
I can't recommend them more highly. Mike from the Redmond office as well as the people I spoke with over the phone were very easy to deal with. We went with Ed Staub because our neighbors all were pleased with their service and so far so are we.
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June 2017 by Summit Forge
Clean and nice
